Great experience - nice rooms, very spacious and great view. We stayed two nights. I would return to this hotel again without hesitation. Location was perfect for shopping and eating - rooms and lobby very clean

My husband and I stayed here for one night during our trip to the city. We got a great deal on Priceline and took Metra down (valet parking is very expensive). The location is excellent and the room was very nice as well. It was very clean and somewhat modern. We did not eat at the hotel. Gino's East is right next door and it is highly recommended. We did check out the C-View Lounge and that is ridiculously overpriced. We basically walked in, looked at a menu, and walked right on out. There is a great pub called Castle and Elephant Pub right across the street. We were able to walk to Navy Pier as well. It is about a 15-20 minute walk. We would stay at the hotel again for sure!

stayed there two nights.(room 15xx) great price on LivingSocial. beautiful hotel, furnishings, fixtures etc. very comfy room with all the amenities I needed. wife wasn't entirely thrilled (no vanity mirror, hairdryer) but I had everything I needed. My legs are not in great shape so I wasn't thrilled that there were two steps down inside after you walked in so had to be really careful. also the double bolt lock that locks from the inside didn't work and I told 3 different front desk employees about this and each one said they would have the engineer fix it. they DID NOT fix it and I felt very unsafe when we were in the room and couldn't dead bolt the door (especially sleeping). had a little issue with the elevators not working properly. at breakfast in the adorable restaurant attached. wonderful food and service. all in all though a good experience at a fair price. great location. we would probably stay there again

I purchased this room via Priceline at a great rate. My wife, daughter and I arrived to the hotel arrived around 11:00 am and we were promptly greeted by the bellman and front desk staff. We were able to check in and obtain a room right away.

This was our second stay at the property although the first time it was under previous ownership. The lobby was decorated nicely for the holidays. Our room was large and comfortable enough for the three if us. We had an "alley view" room and the building next to us limited the amount of daylight into the room. There were many lamps but we still found it a little to dark. The windows seemed to be drafty on the cold Chicago weekend.

The bathroom was large and modern. We did think the shower was a little short on the Hot water. It wasn't cold but it wasn't hot either.

Having spent many nights in the area, I'm aware of the sounds in the city and area with hospital close by. I understand the property is going through an upgrade and will be blocking more of the noise. We didn't experience any noise issues from the ambulances passing by.

I would recommend this hotel based on price and location. It is within easy walking distance from anywhere on Michigan Ave and the Loop area.