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“With so many good choices, why go here?” 2 of 5 stars
Review of MileNorth, A Chicago Hotel

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MileNorth, A Chicago Hotel
4.0 of 5 Hotel   |   166 East Superior Street, Chicago, IL 60611 (Formerly Affinia Chicago) (Near North Side)   |  
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Bed and Breakfast Package
Ranked #36 of 167 hotels in Chicago
Santa Fe, New Mexico
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“With so many good choices, why go here?”
2 of 5 stars Reviewed December 1, 2012

I wanted to write this review while still in the hotel, but the free internet never worked either in the room or in the lobby. What is worse is that nobody cared. Front desk staff was snippy at check-in and maintained their game plan throughout our three night stay. The rooms were in poor shape, the carpet was threadbare and the curtains didn't work. The lobby never got us into the holiday spirit despite recommendations that this was a great place to stay. With so many boutique hotels in downtown Chicago, just take a chance on someplace else. It will be better than MileNorth.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi E, Director of Sales at MileNorth, A Chicago Hotel, responded to this review, December 2, 2012
Dear EGT001,

Thank you for taking time to post your review. I'm sorry that your experience with us was not what you had hoped it would be. I'd be happy to address your comments directly and would love to get some additional information from you. If there is a number or email address where I can reach you, please forward to me as I would be happy to address these issues with you personally.

Kind regards,
Heidi Edinger, CMP, CASE
Dir. of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 27, 2012

Very nice room-received upgrade @ check-in-was great until the middle of the night-very noisy-mentioned this @ check-out and staff stated that this was going to be addressed with new upgrades with new ownership. Great location-to Northwestern Memorial Hospital and Children's, as well as Michigan ave. shopping. Right next to Gino's East. Park in hospital garage if you are visiting someone @ hospital-parking is only $24 per night vs. $52 for valet @ hotel. Rooftop bar would be awesome in summer-great view of city. Overall pleased with stay.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi E, Director of Sales at MileNorth, A Chicago Hotel, responded to this review, November 29, 2012
Good morning, Valerie R.

Thank you for taking time to post your review of MileNorth. I am glad you enjoyed your stay with us here in Chicago. You are correct, this neighborhood can be quite noisy with the traffic from the hospital campus. The hotel is currently in process of adding an additional pane of glass to all of the window in the hotel in order to significantly reduce the noise from street level. The project will be completed in a few months and should make a big difference. We hope you will return to stay with us again in the near future to experience the changes.

Kind regards,
Heidi Edinger, CMP, CASE
Director of Sales & Marketing
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Johannesburg, South Africa
Top Contributor
55 reviews 55 reviews
42 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 25, 2012

I decided to book a last minute trip to Chicago for Thanksgiving weekend and stayed at the hotel for 3 nights. I had a very very very spacious room that was very clean, well equiped and very comfortable. I really appreciated the free wifi available throughout the hotel. The staff was friendly and helpful.

The hotel also has a fitness center and some restaurants. It is conveniently close to Michigan avenue, great shopping on the magnificent mile and good restaurants. The red line also stops close by on Chicago avenue.

Definitely worth a stay.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 23, 2012

I had a great experience while staying at the MileNorth in Chicago. I arrived past midnight and the reception desk was helpful in quickly checking me in and pointing me in the direction of where to get food.
The room was spacious, modern and well cleaned. It was large (i was in a 2 double bed room), good TV, great toiletries (sulphate free shampoo!) Only fault, the noise from the trucks out the back. Once asleep it was fine, but I was up high so it wasnt too disruptive.
Staff were friendly & welcoming. They printed out maps and directions when i planned a day trip out of the down-town area. Also let me check out late and minded my luggage till I was due to leave in the evening.
I cant stress how good the location is, right off the Magnificent Mile, steps away from shops and bus stop & famous attractions such as John Hancock and the river.

Room Tip: Stay on street side or up on a high level to avoid truck noise
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 20, 2012

Desk staff were very welcoming. I only stayed one night and didn't need any special services, but sensed that the staff is very focused on service. The room was spacious and clean, the bed was really comfortable, and the decor is acceptable. I was on the 16th floor (I requested a higher floor based on comments here) and there was no noise problem at all. Overall, a very good value and a great location - especially for shopping. Yes there are a few scuff marks here and there, but nothing significant. This is a very nice, small hotel in a good location. I would definitely stay here again. The only reason I didn't give it five stars because I think that rating should be reserved for truly exceptional accomodations or services - and I wouldn't quite put this hotel in that category. But would not hesitate to recommend this hotel.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 20, 2012

The hotel is in a great location. Just down the block from the Magnificent Mile and surrounded by great restaurants within walking distance. I had a suite with a beautiful view of the skyline. The rooms were beautifully decorated and the bed was very comfortable. My daughter slept on the pullout sofa which found to be acceptable eventhough it was a pullout. The views are accentuated by the ceiling to floor glass windows. The colors are tranquil. My only negative was that I found the staff from the bottom floor bar to be rather unfriendly. However, the hotel staff was very friendly. I would love to revisit but very expensive unless you find a deal.

Room Tip: Get a suite. They are roomy and comfortable.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2012

I typically stay in the same hotel in Chicago but ended up at Mile North this trip and was not disappointed. The rooms are clean, staff is friendly and I book it on the "Hotel Tonight" application and it's even lower than any web site deal... I'm talking LOW!

The staff is accommodating, the rooftop is beautiful and overall it was completely underpriced. I highly recommend this place - but don't drive, valet is $52/night.

***Chicago tip: some hotels valet hybrids for free, if you're renting it's worth the hybrid upgrade.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about MileNorth, A Chicago Hotel

Also Known As:
Affinia Chicago Hotel Chicago
Affinia Chicago Hotel
Chicago Affinia Hotel
Affinia Hotel Chicago
Affinia Chicago
Address: 166 East Superior Street, Chicago, IL 60611 (Formerly Affinia Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Best Value Hotel in Chicago
#23 Luxury Hotel in Chicago
#26 Family Hotel in Chicago
#33 Romantic Hotel in Chicago
#36 Spa Hotel in Chicago
#54 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — MileNorth, A Chicago Hotel 4*
Official Description (provided by the hotel):
MileNorth combines the sophistication and style of an urban Chicago hotel with the comfort of a Midwestern retreat. MileNorth puts guests in the middle of the best that Chicago has to offer. Just steps away from the famous shopping of the Magnificent Mile. An easy walk takes you to the theatre district, the lake, Navy Pier, Wrigley Building or Tribune Tower. The 213 contemporary rooms and suites offer plenty of room to relax and kick back. Dine at our own Ferris & Jack restaurant with an exceptional contemporary menu or explore the many dining options right outside our door. Enjoy the incredible views of our indoor and outdoor Chicago rooftop bar and lounge. ... more   less 
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