I had a great experience while staying at the MileNorth in Chicago. I arrived past midnight and the reception desk was helpful in quickly checking me in and pointing me in the direction of where to get food.
The room was spacious, modern and well cleaned. It was large (i was in a 2 double bed room), good TV, great toiletries (sulphate free shampoo!) Only fault, the noise from the trucks out the back. Once asleep it was fine, but I was up high so it wasnt too disruptive.
Staff were friendly & welcoming. They printed out maps and directions when i planned a day trip out of the down-town area. Also let me check out late and minded my luggage till I was due to leave in the evening.
I cant stress how good the location is, right off the Magnificent Mile, steps away from shops and bus stop & famous attractions such as John Hancock and the river.