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“One of the best hotels in Chicago” 5 of 5 stars
Review of Four Seasons Hotel Chicago

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Four Seasons Hotel Chicago
5.0 of 5 Hotel   |   120 E. Delaware Pl., Chicago, IL 60611 (Near North Side)   |  
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Ranked #3 of 174 Hotels in Chicago
Sydney, Australia
1 review
“One of the best hotels in Chicago”
5 of 5 stars Reviewed 4 days ago NEW

Great location. Fantastic room and service. Requests are dealt with expeditiously. The pool and fitness centre is impressive. Did not get to try dinner in-house but the menu looks interesting. This is the hotel to pick and will definitely return on my next conference in Chicago.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,395 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was co-chairing a large event at the Four Seasons on November 1, 2014. The Four Seasons is an amazing venue. I was so impressed by all that we worked with in the process of planning this event, but there are a few that deserve special mention.

Right before it was to begin, I could not find my shoes for the evening. I placed a call to the concierge, convinced the shoes had to be in my car. Kristen answered the call and told me she would have someone look in the car, but immediately she said we should talk about "Plan B" and asked me what size shoe I wore. I told her and she replied, "OK, that's my size, and I happen to have two extra pairs of shoes here with me". And yes, it did come down to Plan B! I borrowed her shoes for a half hour, until another search of my room resulted in locating the missing shoes. AMAZING SERVICE - thank you Kristen (K?)!

We also had the pleasure of working with Jamie Breslin, Director of Catering. Jamie has worked with our organization for years and is able to anticipate what we need. With so many moving parts when planning a large event, it is comforting to know the venue, food and accomodations will be flawless. We also had the pleasure of working with two of her associates the day of the event, Maria and Frank. They, along with Jamie, were always there - answering questions, solving problems, making sure the event was proceeding as planned, and assisting where needed.

Thank you for all your help in planning and delivering a fantastic event!

Stayed November 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Short Hills, New Jersey
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel rooms and bathrooms are too notch. Service at front desk is smooth and courteous. Lunch for large corporate group was surprisingly tasty and service was professional. Fantastic location for walking to shopping and restaurants.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, 5 days ago
Dear Allisonk64,

Thank you so much for the nice notes. I am so glad that you enjoyed the guestrooms. I am happy to hear that you were able to visit Allium during your stay.

We hope to welcome you back to the Four Seasons Hotel Chicago in the near future!

Best regards,
Michele Grosso
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Top Contributor
50 reviews 50 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We treat ourselves to a high end hotel every Christmas season. This year we stayed for the first time at the Four Seasons Chicago. As all Four Seasons the service of the staff is impeccable. The hotel is well appointed and tasteful. The restaurant Allium is delicious even if a bit raucous with all the children. The only downside is that the lobby can be a bit busy.

Stayed December 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, 5 days ago
Dear Cracklepop,

Thank you so much for the nice notes. We are delighted to hear that you chose the Four Seasons Hotel Chicago for your Christmas getaway. I am glad that you enjoyed everything during your stay. Thank you for the feedback regarding the lobby.

We hope to welcome you back to the hotel on your next trip to Chicago!

Best regards,
Michele Grosso
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

The facility was beautiful, the room was clean, comfy and quiet , an amazing workout facility, but it was the staff that made the trip memorable. Genuinely interested in making our trip wonderful - and it was! Thank you Four Seasons for a grand weekend!

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, 5 days ago
Dear Tami M,

Thank you so much for the nice notes. I am delighted to hear that you enjoyed everything during your stay. We appreciate the comments about our staff.

We hope to welcome you back to the Four Seasons Hotel Chicago again soon!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lee's Summit, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

We had never been to Chicago before & they were very helpful with getting us around. The suite was awesome ! The view was breathtaking,especially at night. It was a very relaxing experience.My only complaint Chicago Property presents is outstanding. Thanks to the "excellent" professional staff!

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, 5 days ago
Dear Deniston M,

We are honored to hear that you chose the Four Seasons Hotel Chicago on your first trip to the windy city! Thank you so much for all of the nice notes. We are delighted that you enjoyed your stay with us.

We hope to welcome you back to the hotel on your next trip to Chicago!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

i love the location , the rooms are good sized , big windows lots of natural light , the gym and sauna area is excellent staff are very helpful,the fact that lobby is on 7th floor eliminates a lot of traffic which makes it very calm .

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, 5 days ago
Dear Ciaranobrien,

Thank you so much for the nice notes. I am glad that you enjoyed the location and rooms.

We hope to welcome you back to the Four Seasons Hotel Chicago in the near future!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Chicago

Address: 120 E. Delaware Pl., Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Chicago
#2 Spa Hotel in Chicago
#2 Family Hotel in Chicago
#3 Luxury Hotel in Chicago
#3 Business Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Chicago 5*
Number of rooms: 343
Official Description (provided by the hotel):
Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more   less 
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Also Known As:
Four Seasons Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons

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