I arrived at the Four Seasons, Chicago, from France. We booked a suite.
Unfortunately, our airlines lost our luggage.
I was devastated.
My daughter was to celebrate her 12th Birthday. And I had my Mother (grandmother) chauffeured up from Wisconsin to be with us.
The front desk personnel, Linnea Carlsen, took care of everything immediately.
She phoned the airlines, made subsequent plans, guided us…
I was amazed.
If you ever have a problem, in this hotel, you can count on their qualified personnel.
Later that evening, I received a note from Linnea with complimentary deserts.
While the travel hasn't been ideal, we are very happy to welcome you to the Chicago Four Seasons. Enjoy the treats and relaxation. Please let me know if you need any further assistance. Kind regards,
Linnea Carlsen (Front Desk).
Now if that isn't a nice welcome.
- Official Description (provided by the hotel):
- Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more less
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- Also Known As:
- Four Seasons Chicago
- 4 Seasons Hotel Chicago
- Chicago Four Seasons