We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“LOVED it” 5 of 5 stars
Review of Four Seasons Hotel Chicago

Save Saved
You added Four Seasons Hotel Chicago to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Four Seasons Hotel Chicago
5.0 of 5 Hotel   |   120 E. Delaware Pl., Chicago, IL 60611 (Gold Coast)   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Bed and Breakfast!
Ranked #3 of 169 hotels in Chicago
uk
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“LOVED it”
5 of 5 stars Reviewed May 17, 2013

stayed for the week, LOVED it, great suite, great spa, great location, great staff, in particular concierge. friendly, professional, helpful staff, they sent up hot water honey and lemon when I had a horrid cold.it was a home from home. immaculately clean, only thing turn down was often at 6.30pm before we left for dinner really after 7.30-9 is better. We WILL be back next yr.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele G, General Manager at Four Seasons Hotel Chicago, responded to this review, May 21, 2013
Dear desperatetorelax,

I am glad our hotel felt like home away from home and that you enjoyed its amenities and location. I am sorry to hear about your cold and happy staffs’ remedy of hot water, honey and lemon provided some relief.

Please accept my apology for the inconveniences you experienced because turn down time was too early for you. We will be sure to schedule with you on your next visit. We appreciate your feedback and we look forward to welcoming you back.

Sincerely,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,246 people have reviewed this hotel

Traveler rating
    1,047
    131
    40
    16
    12
See reviews for
337
347
53
304
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2013

If you're looking for a high-end hotel that works hard to feel neighborhood friendly, this is the place. Lovely staff and facilities. Great spa. In a terrific location for the best shopping -- it rivals NYC.

Worth every penny -- for business or pleasure.

Room Tip: The upper floors sometimes creak with high winds. If you're a light sleeper, ask for a lower fl...
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Fran
Top Contributor
84 reviews 84 reviews
35 hotel reviews
Reviews in 37 cities Reviews in 37 cities
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed May 16, 2013

The managers and staff understand the meaning of the word "hospitality".
Attended a conference, and every detail was very well managed, from my
first entry to the hotel to my departure.

The people are gentlemen and ladies, friendly and helpful, going out
of their way to help you and make sure your stay is going well. Sadly,
these types of hotels are perhaps a throwback to another time. This is
far from the normal hotel experience ...

Room Tip: Go for an upper floor to get lakefront views.
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

Amazing place. Came to celebrate our first year anniversary and just had a wonderful time. Loved the restaurant and bar where we enjoyed some great drinks, food, and service. And enjoyed the pool and spa area in an incredibly relaxing atmosphere. This hotel is amazing.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Barrington IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 14, 2013

I am a travel agent so I am lucky enough to stay in many top-of-the-line hotels, but none beats the Four Seasons Chicago. After a wonderful day enjoying theater and dinner in Chicago, it was bliss to return to such a warm and welcoming staff- and to our gorgeous and more important- comfy room.
They do it all right- and the delicious piece of chocolate cake left in our room to celebrate my husband's birthday was excellent- and I am a pastry snob.
I would choose to stay here any time I am in Chicago- and know that when I send my clients here, they always are grateful to me afterwards.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 11, 2013

Stayed at this hotel for a girls weekend away. From the moment we got out of the taxi to the moment we drove away from the hotel Four days later we were treated like royalty. The service is exemplary, bar and food service outstanding. Rooms very comfortable

We will return for sure.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele G, General Manager at Four Seasons Hotel Chicago, responded to this review, May 14, 2013
Dear emptynesteralmost,

Thank you for choosing our hotel for your girls’ weekend away. I am delighted to learn of the exemplary service staff provided and they they ensured you were treated like royalty.

We appreciate your feedback and look forward to welcoming you back on your next getaway.

Sincerely,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Encinitas, California, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2013

This hotel is worth the price. An elegant yet contempory hotel with an amazing staff who will go out of their way to ensure you have a wonderful stay. The bar is also a great spot to relax and unwind after a busy day. Walking distance to many great restaurants. May be too far to walk to some of the stores on Michigan Ave. but the hotel is connected to a shopping mall with Bloomingdales as anchor and I had a great shopping experience there! The hotel will give you a card to use in this center for discounts on purchases - I used it all day with no hassles and it was a great savings. Highly recommend this hotel!

Room Tip: Corner suite on the 45th floor was amazing - spectacular views of the lake and the city.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Four Seasons Hotel Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Chicago

Address: 120 E. Delaware Pl., Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Chicago
#2 Spa Hotel in Chicago
#2 Romantic Hotel in Chicago
#3 Business Hotel in Chicago
#3 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Chicago 5*
Official Description (provided by the hotel):
Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Amex, Tingo, Travelocity, Booking.com, TripOnline SA, BookingOdigeoWL, Reservation Counter, Hotels.com, Priceline and Venere so you can book your Four Seasons Hotel Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Seasons Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons

Owners: What's your side of the story?

If you own or manage Four Seasons Hotel Chicago, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.