I usually don't write reviews here on tripadvisor unless something is really good...or really bad. After reading some of the reviews for the Swissotel, I felt compelled to share my experience.
We recently stayed for a long weekend - and finding hotels to be over $180/night, I booked on Hotwire. Got Swissotel for a very good price, but was a little anxious since some of the reviews on this site complained of slow elevator service, unhelpful staff, etc.
We encountered not a single problem during our three-night stay. Check-in was quick and simple, our room overlooked the river (I will post a photo so you can see), and most importantly, the room was quiet! I've stayed next door at the Hyatt Regency and was kept awake all night by loud neighbors and every single toilet flush (the walls are that thin); I would gladly choose Swissotel over the Hyatt any day of the week.
The room was spacious. The bathroom was marble with a separate shower and tub. The decor was nothing exciting, to be honest, but the room was clean and the bed was very comfortable. The location is excellent - close to Michigan Ave., Millenium Park, Navy Pier, etc.
The clientele seemed upscale, the staff was friendly and I slept so soundly every night - I have absolutely nothing to complain about. (My boyfriend, though, was irritated that there was not a working ice machine on our floor - 23rd- he had to walk up a few floors, found a nonworking machine, then walked down more floors to finally find ice. To me, it's not the biggest deal in the world.)
Oh, one word of warning - parking is expensive (45/night, I think), so we took the advice of other reviewers and parked elsewhere. We happened to find a parking lot on E. Randolph (for a condo building) that charged only $17/night! Our total charge was only $51, a bargain in Chicago. The walk back to the hotel was a bit tiring, but that's only because it was over 90 degrees. :) It was well worth it, especially when you consider how much money we saved.
At the end of the day, we felt like we got a decent deal. If we would've paid 45/night for parking, we might've had a different opinion. If you do stay here, make sure to park elsewhere and walk the few blocks back to the hotel. You will be glad you did!
- Also Known As:
- Swissotel Chicago Hotel
- Swissotel Chicago Hotel Chicago
- Swissotel Hotel Chicago
- Chicago Swissotel Hotel
- Chicago Swissotel
- Official Description (provided by the hotel):
- Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Olotels, BookIt.com, Orbitz, Splendia, Cheap Tickets, Otel, Travelocity, Venere, getaroom.com, Amex, Hotels.com, Asiatravel.com Holdings, Priceline, Tingo and Jetsetter so you can book your Swissotel Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.