Just returned from this beautiful hotel within walking distance from most everything. Very nice staff, very clean, very nice but...... If you need room service for anything they will forget about you. We called several times for different things, After one hour we had to call again. This happened every time we called. Then when they did come this one time they had the wrong room. They were delivering towels to us that we did not request. This was very frustrating. We did complain at check out time. They were very apologetic and offered us free breakfast but we had to get to the airport. I think we will try another hotel next time we visit Chicago.
- Official Description (provided by the hotel):
- Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more less
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- Also Known As:
- Swissotel Chicago Hotel Chicago
- Swissotel Hotel Chicago
- Chicago Swissotel Hotel