Stayed there sat feb 16 me and my wifes bdays are both on valentines day so we were trying to have a nice night together. I had my 2 older brothers and theyre gf.s come to the hotel we had reservations at the restraunt downstairs. So when they got there my brother called me saying i had to come downstairs to show them my room key which was no problem. So i go down there and there was 1 member of the staff i didnt catch his name but he was tall with red hair and very young. He told me i could only have 4 people in the room mind i did pay for a 800 sq ft suite it was huge. So he continues to argue with me while i am calmy talking to him like an adult saying that were not throwing a party there. he was saying this isnt that type of hotel i dnt know what me meant by that. stood up in my face and said "what do u wanna do" at that point i decided that this guy was completly incompetent and had absolutly no people skills and didnt even who he talking to on top of all that and possibly trying to start a fight with me. So i ended the entire night my family drove back to iowa thats another story they wasted an entire days trip 4 this. And my and my wife basically sat in the room angry as can be. swissotels rude staff ruind me and my wifes birthday and valentines day. I would never recommend this hotel to anybody worst valentines day and bday of my life!!
- Official Description (provided by the hotel):
- Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more less
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- Also Known As:
- Swissotel Chicago Hotel Chicago
- Swissotel Hotel Chicago
- Chicago Swissotel Hotel