This is a gorgeous hotel, great room, views, and cute doorbell. But it was more of a convention hotel. We were NOT comfy in public areas due to masses of nametag wearing loud maniacs. He breakfast buffet was awesome and fresh but 25$??? Very expense account-ish. The views are stunning and its by Eggys(yummy)

The Swissotel in Chicago was a nice find. Plenty of good reviews on TA. Spent a 4 day weekend with my wife while visiting our son this past summer. The hotel has an excellent location and for a slight upgrade you can get a great room with a view of the river, the lake and the Navy Pier. The folks at the front desk were very nice and helpful with suggestions for any questions you may have. The hotel is very clean throughout and the rooms are comfortable ad well kept. Highly recommend this hotel and look forward to our next stay at the Swissotel in Chicago.

Was in Chicago for 2 days for a convention. Got a nice rate and the hotel was on the convention bus route.
Modern hotel that has everything going for it except for the little surcharges, like $10 for internet and $10 for the fitness center.
I would give 5 stars if these were complimentary, as they should be.

Last time I stayed at the Swissotel in Chicago, the ambiance was European -- big fluffy quilts, bar scene, warm and woody, slightly formal, but very efficient and service oriented. Since then, the hotel has been revamped in a more modern vibe, with new furniture, younger staff (still very nice and helpful), an updated gym and pool and very fast new elevators. For my quick two night business trip it was fine. But since they were upgrading, I wish they had built coffee bar in the lobby and that the gym had some mats and free weights. And, while my bedding was fine, the mattress needs an upgrade. The bathroom is still huge and nicely laid out and my room was cleaned on time. The breakfast buffet is fast and the food is well prepared. (For a pricier meal, but terrific steak, go to The Palm, off the lobby) The concourse level meets up with the underground pedway, which allows you to walk indoors and avoid the Chicago cold and wind. So, all in all, a good place to stay in a convenient location, but without that special something that used to make this place a draw for me. In the future, I'll continue to book it, but if I can't get it, I'll move on without being disappointed.