I booked 3 nights at Hotel Blake for my friends through Expedia website. The charge was on my credit card. However three days after my friend left Hotel Blake, he found his credit card was also charged with same amount. Nobody contacted him or me for this mistake which cost him around extra $600 USD.
My friend and I went to Hotel Blake receiption for explanation, the staff was soooo rude and impatient. His name is Chris. He made the mistake and even teased us by saying: Wow, you really need this $600 dollars, poor you! We got really angry.
I tried to talk with Hotel Blake's manager, but they were helpless. They asked me to deal with Chris only because it was him who did this mistake. My friend and I were really really disappointed. We will NEVER book Hotel Blake again!
Wish all travelers to be careful of your bills when checking out!!
- Official Description (provided by the hotel):
- Indulge in Hotel Blake, a landmark of luxury in one of downtown Chicago’s most vibrant neighborhoods, Printers Row. In walking distance to shopping, Millenium Park, Soldier Field, Willis Tower and many other cultural places, The Hotel Blake Chicago offers a robust taste of Chicago’s rich culture and diversity. ... more less
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- Also Known As:
- Wyndham Blake Chicago Hotel Chicago
- Blake Hotel Chicago
- Blake Motel Chicago