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The Sutton Place Hotel: Traveler Reviews

3.0 of 5
21 E Bellevue Place, Chicago, IL 60611 (Gold Coast)
Hotel amenities
The Sutton Place Hotel
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83%
Ranked #57 of 165 hotels in Chicago
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415 reviews from our community

Traveler rating
    204
    134
    52
    17
    8
See reviews for
Families
49
 
Couples
164
 
Solo
45
 
Business
72
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Gulf Coast
Top Contributor
65 reviews 65 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
“Time for an Update”
3 of 5 stars Reviewed November 15, 2012

Have stayed at the Sutton Place on many previous trips to Chicago. Rooms are quiet and comfortable but could now use an update. Staff is very friendly and courteous and always offering to help. Restaurant leaves alot to be desired...I suppose they really don't want to try to compete with the wide selection of eateries in the immediate area. Hotel will be changing owners in December so maybe the needed upgrades will occur at that time. Hope they retain all the current staff.

Room Tip: Corner room ogger plenty of windows and excellent views of the city and Lake.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence, Rhode Island
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Awesome Location, Great Rooms”
5 of 5 stars Reviewed November 14, 2012

Recently went back to Chicago to visit some friends and stayed at the Sutton Place House. It is a beautiful hotel with excellent location. We got a corner room so that was an awesome surprise. Older TVs but there was a mini fridge and we were able to move their stuff out and use it for our own beverages. Bathroom was very nice, modern and chic. Great location to local bars and nightlife. Clarke and Division is a short walk away and that street is lined wtih bars. Saved alot of $$ on both cab fares and El passes. Would return for sure.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great hotel, great location”
5 of 5 stars Reviewed November 10, 2012

As a female traveling alone to Chicago for business, and first time in that city, this hotel was a pleasant surprise. Arriving at night to what was a very lively and busy area (lots of bars and nightclubs), I was worried about noise levels, but my room was extremely quite, very spacious, with elegant decor and glorious views of the city.
The hotel is very close to both lake and Miracle Mile, in a great neighborhood. Staff were extremely helpful and the hotel food was far better than the norm, with some good fresh and simpler options.
Would definitely recommend,

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“What a Find”
5 of 5 stars Reviewed November 6, 2012

This was our first trip to Chicago. To stay at this hotel on family recommendation was the best advice we could have had. Nothing was too much trouble for all of the staff in this hotel. Gary the doorman was first class, the concierge was awesome with his knowledge. The reception excellent. Our room was on the 14th floor, had such a great view, was massive and very luxurious. Great vibes in the bar, cocktails were yummy as was the food. The surrounding area had a village atmosphere with many great restaurants. Only a 5 minute walk and you are at the end of the Magnificient Mile, where the John Hancock Tower is, and on the 97th floor is The Signature Room restaurant with great food, view and artwork. We will be staying at this hotel on our next visit to Chicago, great location.

Room Tip: Ask for a high floor.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Location for our Wedding Block of Rooms”
4 of 5 stars Reviewed November 5, 2012

Nice hotel in a perfect location. We had our wedding room block here in summer 2012. The hotel is in a perfect location of the gold coast, and we were overall very happy with how things went. I had a 2 story penthouse suite to get ready in. It was perfect for a bride and bridal party to get ready in. The hotel also accommodated my request for a full-length mirror and chairs for the makeup artist to use. The only issue was a spider infestation out on the balcony. It was so bad that we couldn't even hang out there. There were also spiderwebs on the interior drapes near the balcony. Overall though it was a great room, and our guests seem to be very comfortable in the hotel. I would recommend this place to family or friends traveling to Chicago, or any brides looking for a hotel block! *Note: make sure you read your contract carefully and understand everything before you sign.

Room Tip: The higher the better-rooms start on the 5th floor. Try to get a lakeview (but they likely charge mo...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Sutton Place Hotel

Also Known As:
Sutton Place Chicago
Hotel Sutton Place
Address: 21 E Bellevue Place, Chicago, IL 60611
Region: United States > Illinois > Chicago > Gold Coast
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Romantic Hotels in Chicago
#72 Family Hotels in Chicago
#86 Business Hotels in Chicago
Price Range: $$$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Sutton Place Hotel Chicago is located in the heart of Chicago's famous Gold Coast. Hotel guests will find the Suttone Place Hotel Chicago a warm welcome to the city, with friendly staff, thoughtful amenities, and large guestroom accommodations. ... more   less 
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The Sutton Place Hotel
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