As a female traveling alone to Chicago for business, and first time in that city, this hotel was a pleasant surprise. Arriving at night to what was a very lively and busy area (lots of bars and nightclubs), I was worried about noise levels, but my room was extremely quite, very spacious, with elegant decor and glorious views of the city.
The hotel is very close to both lake and Miracle Mile, in a great neighborhood. Staff were extremely helpful and the hotel food was far better than the norm, with some good fresh and simpler options.
Would definitely recommend,

This was our first trip to Chicago. To stay at this hotel on family recommendation was the best advice we could have had. Nothing was too much trouble for all of the staff in this hotel. Gary the doorman was first class, the concierge was awesome with his knowledge. The reception excellent. Our room was on the 14th floor, had such a great view, was massive and very luxurious. Great vibes in the bar, cocktails were yummy as was the food. The surrounding area had a village atmosphere with many great restaurants. Only a 5 minute walk and you are at the end of the Magnificient Mile, where the John Hancock Tower is, and on the 97th floor is The Signature Room restaurant with great food, view and artwork. We will be staying at this hotel on our next visit to Chicago, great location.

Nice hotel in a perfect location. We had our wedding room block here in summer 2012. The hotel is in a perfect location of the gold coast, and we were overall very happy with how things went. I had a 2 story penthouse suite to get ready in. It was perfect for a bride and bridal party to get ready in. The hotel also accommodated my request for a full-length mirror and chairs for the makeup artist to use. The only issue was a spider infestation out on the balcony. It was so bad that we couldn't even hang out there. There were also spiderwebs on the interior drapes near the balcony. Overall though it was a great room, and our guests seem to be very comfortable in the hotel. I would recommend this place to family or friends traveling to Chicago, or any brides looking for a hotel block! *Note: make sure you read your contract carefully and understand everything before you sign.

The premises are due for renovation in February, and rightly so. A little worn around the edges, nothing major. Again, the service was great. Great food, too. I look forward to visiting again in August (projected) when the fix-up is complete.