I am a Type A Traveller......I want a luxurious product with great service at the right price. The Ritz-Carlton Chicago delivered! A little background on how I finally selected this property. Every October, there are three ladies who want to indulge in a fun shopping and dining long weekend.. When we have visited Chicago, we have previously stayed at the Four Seasons (the sister hotel of the RC). Every year that we decide that Chicago will be our getaway weekend, I check out the ratings and prices for the hotels that command the best location for shopping (i.e. close proximity for dropping off the newly purchased goods before venturing out for more :) )In my humble estimation, the best located hotels for this shopping "buy and drop" are the Ritz-Carlton, Park Hyatt, Four Seasons and the Pennisula. So, the choices have been narrowed.....next....we require 2 washrooms and we each want to have our own bed. The Ritz-Carlton secured our business with the Michigan Avenue Deluxe Executive Suite at the right price! Sorry to the runners up.....you will have to try harder next year!
Prompt and courteous greeting from the Doorman with helpful assistance for our almost empty suitcases. Oh and a quick wave to Stedman (Oprah's Stedman) who was arriving at the same time as us and valeting his car with the doorman of the RC residences. (WOW...Stedman is tall and handsome.)
We were escorted to the elevators that delivered us to a beautiful open foyer and lobby. Check in was a breeze and we were quickly on our way to our suite!
Our suite had 2 full washrooms (with a bathtub/shower combo in each) living area that they had brought in the most comfortable rollaway bed and a bedroom area with 2 twin beds. This was perfect for the three of us and more reasonably priced than electing to have 2 connecting rooms.
The suite had a contemporary feel but not a "cold" feel that I sometimes experience with a more modern decor. One thing that I did notice about this hotel is that it had low ceilings both in the suite and the hallways....not off putting but definitely noticeable. Linens were divine, room attendants great!
Restaurants and Lobby Bar:
A very open concept which was great for people watching. The Lobby Bar had a singer/pianist on the weekend which was great for settling down with a nightcap. Oh and to mention....the restaurant had their bottles of wine on for 1/2 price during the weekdays (not on weekends)...something worth checking out as their dining menu and service were very good.
Location, location, location!
We all agreed that we preferred this location to the Four Seasons. We were more central to all of the big shopping venues....and again that buy and drop affectation. :)
Bill was accurate and we were on our way to the airport with 2 rather heavy and very full suitcases. (Mission accomplished) I would definitely return to the Ritz-Carlton for the location, the service and the luxury. In fact, my daughter and I are considering a quick jaunt in April!
Happy and Safe travels.
Ask for a room on a higher floor to escape some of the siren noise at night.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 28, 2013
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Thank you for your review of our hotel. We could not be happier to hear that your experience was a positive one! Attention to details and high service standards are what set us apart from other properties, and it thrills us to know that you received these during your stay.
Detailed feedback such as yours is truly invaluable, and we thank you once again for taking the time to provide it. We certainly look forward to welcoming you back in the near future - hopefully in April!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.