We have stayed at the Ritz in Chicago several times and are never disappointed. We had a suite for the 3 of us and had plenty of room! They brought in a rollaway bed for my son who slept in the parlor . We had some trouble with the tv in the parlor area and the engineer came right up. Unfortunately, he was unable to fix the problem and we could not rent a movie. Late night dinner and drinks downstairs were great as well as the room service breakfast. The hotel is in a great location and the staff is wonderful!

We came for a wedding. The location is perfect. We walked everywhere and it was great when we returned at the end of our day The staff wonderfully accomadating, professional and unobtrusive. All what would be expected in a Ritz. Everything is first rate
and very warm and comforting. The service and food at the wedding was truly great.

I have stay at the The Ritz-Carlton Chicago for many years. I have always enjoyed my stay. The rooms are great. The service is one of the best in the world. If you ever need anything, you just pick up the phone and its done. I will continue to stay here in the future.

We have stayed at the Ritz Carlton on holiday weekends for many many years. We watched with disappointment as this matron of style went through new ownerships; we opted for other hotels in the interim. Our recent stay was, however, back to the warm and inviting atmosphere of former days. The cafe is still a great place for breakfast and the warm mini donuts are excellent, as is all their offerings.