We were upgraded to a stunning water view room which looks over Lake Michigan, perfect for walks and jogging on the lake front. The style of the hotel is not quite to our normal taste (we would normally select a more boutique/ design style hotel) but we were travelling whilst I was pregnant and what I really wanted was comfort and the Ritz Carlton delivers this in bucket loads. I think there is a disparity between hotel prices in the UK /USA as we thought the price was quite reasonable for the facilities. All the fittings and finishes are top class and very well cared for. The toiletries provided were very high quality and the location is great. We were essentially in Chicago to dine at Alinea but thanks to some well selected coffee table books in the room we found that Michelin starred chef Tony Mantuano had both a 1* restaurant, an excellent Italian bistro and a pizzeria just a two minute walk from the hotel. The staff were really courteous and only too happy to help and the shopping (the hotel is attached to a high end mall) really good.