Let's dig into the details:
Bellman - F. We arrived and there was no offer to help with the luggage (trunk of the taxi was full). It wasn't that busy and they definitely were standing around.
Front desk - A+. Stellar service. This is more like it / what I expected from the Four Seasons (yes, a bit confusing - a Ritz hotel run by the Four Seasons).
Maid Service - A++. Room was always promptly made up and turn down-service was discrete.
Room - The rooms are very nice and quiet. However, there are more modern hotels in Chicago (such as the Peninsula). Obviously the building is old and they have done the best with the space that they could without investing massive sums of money to upgrade the rooms. We had a corner suite, which was very large and had a great view of the lake.
Other - If you have small children, this is the place to stay. Our daughter was able to pick out a small toy from a wagon they wheeled out upon check-in, they had a play tent already set up in the room, and child bath products. This is Four Seasons service at its best.
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- Also Known As:
- The Ritz-Carlton Chicago (a 4 Seasons Hotel)
- The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
- Four Seasons Chicago Hotel
- Ritz Chicago
- Ritz-Carlton Chicago
- Chicago Four Seasons
- Chicago Ritz-Carlton