I stayed ay the Palmer House recently for a business conference. The regular rooms were sold out, so I ended up booking a club level room. The room was very nicely decorated and lived up to the pictures on the website. The club level was a nice feature as always, and was about average for club level lounges that I have experienced in the past. The room was a little on the small side, but that is to be expected from a restored hotel like this. A bonus was the express elevators to the club floors. I did not expect that in a hotel of this age. If I had one complaint about the room, however, it would be that the wifi signal was so weak in my room that I could not get a usable connection.
The lobby area can only be described as opulent. There is a bar in the lobby and it is a common place for guests and others to congregate for an evening drink. The restaurant in the lobby was very good, though I only ate there for lunch. There is also a fitness center, but it appears to be unaffiliated with Hilton. There was an additional charge to use the fitness facility, but my group rate included fitness center access. The fitness center was very nice, and there were a surprising number of classes if you're into that sort of thing. Still, it's an extra charge to use the facilities and I hate feeling like I'm being nickel-and-dimed at a nice hotel. Add a few more dollars to my room rate and let it cover fitness center and wifi access.
On the ground level, there is a Starbucks, a cafe, and a few other small shops. The hotel itself is only a block or so from Michigan Avenue, and only 3 or 4 blocks from the lakeshore. You can go for a nice run either north or south along the lakeshore.
I would have given the hotel 5 stars, but the combination of paying for wifi, an unusable wifi signal (the hotel refunded the fee), and paying for access to the fitness center were all enough to knock it down a star for me. Having said that, I would definitely stay here again and I'd recommend it to others -- particularly if you won't be using the Internet or working out.
- Also Known As:
- The Palmer House Hilton Hotel Chicago
- The Palmer House Hilton Hotel
- Hilton Hotel Chicago
- Hilton Hotel Palmer
- Palmer House Chicago
- Palmer House Hilton
- Chicago Palmer House Hilton
- Palmer House Hilton Chicago
- Palmer Hilton House
- Hilton Chicago
- Official Description (provided by the hotel):
- North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more less
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