This hotel is absolutely beautiful! They even upgraded upon arrival! Loved the wetbar and snacks in the suite! I will definitely be staying here again!

Just like the other OMNI's I've stayed at - NY and LA - the Omni Chicago is top notch! The staff was wonderful, and the room was awesome. Very spacious, clean, and comfortable. Plus, I can't say enough about the OMNI pref guest program. Even the restaurant wasn't bad. Plus, the location can't be beat. It's within walking distance of everything!

I planned a surprise trip to Chicago to celebrate our anniversary and my husband's birthday. I spent HOURS researching hotels (so many to choose from!) and am so glad we ended up at the Omni. The location is ideal, we were given a corner suite on the 25th (top) floor, and the staff took excellent care of us. There was a discrepancy in what the hotel showed as our rate and what came through on an e-mail from centralized reservations, and Mohammed and Jewel at the front desk graciously honored the lesser amount. The Omni's Select Guest Program is true marketing genius. It was so nice to return to our room each morning from the fitness center and have coffee, juice and our favorite newspaper waiting for us. We stopped by the Concierge Desk several times, and found everyone very helpful. The Omni does a great job of offering all the perks of a large, glitzy hotel but with the personalized service of a smaller, boutique type property. Jared printed our boarding passes when we were computer challenged, and Jennifer generously had a bottle of champagne and chocolate covered strawberries waiting for us when we arrived. We now consider ourselves Omni "groupies" and changed our hotel to the Omni Parker House when we visit our daughter next month for Thanksgiving. We are also going to stay at the Omni San Francisco when we stay overnight in the city in a few weeks.

Hotel was beautiful. We had 2 queen beds & Sofa bed Suite It was expensive,but location! location! Great views from room!Everyone was super polite & helpful! Breakfast was expensive,so we ate our meals other places. We also had to pay $49.00 for vallet parking overnight & the tips. But sharing the expenses it wasn't too bad. Tray of snacks in room was also to expensive (candy bar,gum,water, etc)So we passed on those! But loved our room!