My daughter, granddaughter and I visited Chicago for my granddaughter's 8th birthday. The Omni in right on Michigan Ave and Disney Store is right across the street. The service was excellent. The room was clean and very nice. My granddaughter used the pool. Nice to find a hotel in downtown Chicago with an indoor pool. Restaurant was great and so was room service (very good pizza). The location is convenient to shopping, but the staff was wonderful. We will definitely be staying at the Omni when we visit Chicago again.