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“Excellent Hotel” 5 of 5 stars
Review of Omni Chicago Hotel

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Omni Chicago Hotel
4.5 of 5 Hotel   |   676 North Michigan Ave, Chicago, IL 60611 (Magnificent Mile)   |  
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Ranked #38 of 177 Hotels in Chicago
Certificate of Excellence 2014
United States
1 review
“Excellent Hotel”
5 of 5 stars Reviewed November 25, 2013

Have stayed at the Omni Chicago every time we visit downtown Chicago. Excellent location off of Michigan Avenue (close to everything - Water Tower, Gold Coast, great restaurants, shopping, etc.), beautiful hotel, CLEAN rooms and friendly staff all the way around. I especially love the location. You walk out of your hotel and you are in the midst of the hustle and bustle of Chicago. Pricier than some hotels in the Windy City, but the location and your experience makes it well worth it.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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2,085 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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Aviston, United States
1 review
4 of 5 stars Reviewed November 24, 2013

Overall a very nice hotel but pricey and the beds were horrible. I woke up every morning with backaches and muscle spasms. The location can't be beat but again, you pay for it in the price. It is great for families because the loaction makes it convienent to walk to the most popular places. Many, many resturants to choose from, all with-in walking distance. There is no laundry room so plan to bring extra clothes or use the send-out dry cleaning service which adds up quick and takes 2 days to get back. My husband really liked the workout center and my kids LOVED the pool.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louisville, United States
1 review
5 of 5 stars Reviewed November 22, 2013

will definitely conside staying there next time. five more granddaughters so more American Girl is in my future. three grandsons will be bears fans so we will be up for games. It would have been nice to have some shopping coupons and some things suitable for families listed in the package

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis, United States
1 review
5 of 5 stars Reviewed November 22, 2013

My 18 year old daughter and I spent two nights at the Omni Hotel and had a fabulous experience. You can't beat this location if you are planning to shop on Michigan Avenue. The suite we stayed in was very nicely decorated and clean. It looked and felt like a new hotel. The service in all areas of the hotel was excellent. Food in the restaurant is a little expensive, but portions are large and everything was delicious.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Battle Creek, United States
1 review
5 of 5 stars Reviewed November 21, 2013

In my opinion, there is not a better option in downtown Chicago than the Omni Hotel. The rooms are spacious and comfortable. The service is excellent. The location of this hotel couldn't be better (near all of the shopping). From the check-in to the valet to the check-out... The level of service was excellent.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntingtown, MD, United States
1 review
5 of 5 stars Reviewed November 21, 2013

Chicago Omni is the perfect place to stay downtown for shopping, dining, and entertainment. My party received excellent customer service. I am a repeat customer at this location and I am always treated like a king.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 19, 2013

This was another visit to what has become our favorite hotel in Chicago. The location was what originally attracted us but we've grown to appreciate even more the facilities, ammenities and warm service. The overall combination can't be beat!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Chicago
#26 Luxury Hotel in Chicago
#26 Romantic Hotel in Chicago
#34 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 
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Also Known As:
Omni Chicago

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