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“Enjoyable stay in Chicago” 4 of 5 stars
Review of Omni Chicago Hotel

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Omni Chicago Hotel
4.5 of 5 Hotel   |   676 North Michigan Ave, Chicago, IL 60611 (Near North Side)   |  
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Ranked #34 of 174 Hotels in Chicago
Chicago, United States
1 review
“Enjoyable stay in Chicago”
4 of 5 stars Reviewed August 26, 2013

After researching multiple hotels, we settled on The Omni. Overall, we were very satisfied with our stay. Great location and had no major issues. The water temperature fluctuated some from warm to very hot. But other than that, I had no issues and would stay again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,937 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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Villa Park, Illinois
Top Contributor
77 reviews 77 reviews
5 hotel reviews
Reviews in 37 cities Reviews in 37 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 25, 2013

I stayed here for the week and had breakfast and lunch in the hotel as meetings in the hotel conference rooms.

Breakfast was very good with a wide selection of breads and fresh jams.
Lunch not so good it was very bland

The rooms were very nice and clean unfortunately their wireless network was very slow and not usable.

Conference room facilities were well laid out and very comfortable. Great for smaller meeting of 100 people or less, which our group was.

Room Tip: Pick a room on a high floor so you don't have to hear any traffic
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 25, 2013

Planned a spur of the moment overnight with my daughter. Stayed at the Omni and had the American Girl package. It was fantastic! She loved every minute. Room, staff, location and restaurant all exceptional!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Top Contributor
77 reviews 77 reviews
21 hotel reviews
Reviews in 43 cities Reviews in 43 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 24, 2013 via mobile

Lodging options in Chicago abound. Ultimately most people will choose based on location and cost. The Omni scores well on both accounts.
I brought the family here for a long weekend at the end of summer. I arrived early via taxi and immediately after opening the trunk, a bellman was at the ready and helped usher my stuff from street level to the 3rd floor for check in. Lidia got me squared away in our King Suite.
The room is not huge, but had plenty of room for the 3 of us. The bedroom is separated from the seating area (get a rollaway if possible to accommodate the kids) by a frosted glass set of French doors. There's a HD tv in the living area, but a pet peeve of mine--it has no HD programming. You'll find a well-stocked fridge there.
The master bed has nice linens. There are only two king-sized pillows. I'd have liked a couple more. No biggie. The bathroom has a nice sink/vanity area which is open to the toilet/bath area. The tub is not a soaker, but you'll find plenty of shelf space for your toiletries.
Our first evening there we were happily surprised to see a bag of fresh-baked cookies and carton of milk, along with an invitation to try the Omni's signature restaurant "676."
That "676" refers to the property's address at 676 N. Michigan Ave. if you like to shop, or eat, or people warch...there are few locations better than this anywhere in the country!
I'm pretty sure there are less expensive places to stay and I know for a fact there are several much more costly options for lodging in this area, but for the combo of comfort, value and service, the Omni is hard to beat.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grapevine, Texas
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 23, 2013

This hotel's location can't be beat. We could walk almost anywhere we wanted! Plus, the service at the hotel was incredible. Daily room cleanings, nightly turndown service, helpful conceirge. We were also given an extremely early check-in time and late check-out time when we requested it. They even sent up champagne and cake on our anniversary! They also have water and tea in the lobby, and one day we came in and were handed a glass of champagne for no apparent reason. I would definitely stay here again!

Room Tip: Ask for a room NOT on Michigan avenue- it's much quieter in the back of the building.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scottsdale, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

The room was clean and a good size The staff was friendly and very helpful. This hotel is close to everything you might want to do in downtown Chicago. Great wine selection paired with great food You must eat at the 676. The most amazing food !

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 stars Reviewed August 22, 2013

One of the best hotel experiences I have ever had. I was impressed by the excellent customer service and attention to details. I was blown away when the hotel surprised me with a birthday card, some cake, and a bottle of wine. Now that's going above and beyond. I will definitely stay here again the next chance I get.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review, August 29, 2013
We're so glad you had a great birthday celebration! We look forward to seeing you again next time you're in Chicago.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Chicago
#22 Luxury Hotel in Chicago
#25 Romantic Hotel in Chicago
#33 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Omni Chicago

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