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“Great stay in Chicago” 5 of 5 stars
Review of Omni Chicago Hotel

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Omni Chicago Hotel
4.5 of 5 Hotel   |   676 North Michigan Ave, Chicago, IL 60611 (Magnificent Mile)   |  
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Ranked #38 of 177 Hotels in Chicago
Certificate of Excellence 2014
Houston, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great stay in Chicago”
5 of 5 stars Reviewed May 6, 2013

I had the opportunity to stay at the downtown Chicago Omni. The staff was friendly and the room was clean and comfortable. My only comment is that several mornings the coffee cart in the lobby didn't open until close to 7:30 am. Way too late for a coffee cart to open. The television info said it should be opened by 6:30 am.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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2,083 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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New York City, New York
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 5, 2013

Spent 4 nights with a family member at OMNI chicago. It's conveniently located on N Michigan Avenue close to shopping and restaurants. Room was spacious and well appointed with good amenities. Staff members were courteous and helpful with information. We were very satisfied with our stay there and would stay there again on our next visit.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2013

This hotel has everything going for it - perfect location, great restaurant and bar,beautiful rooms with separate sitting area, desk and wet bar; and the staff is so friendly and helpful. If we're in Chicago, we will be at the Omni!!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Top Contributor
62 reviews 62 reviews
55 hotel reviews
Reviews in 45 cities Reviews in 45 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed April 29, 2013 via mobile

Very large well appointed and clean rooms. Had a very nice stay on a business trip. The one problem was i happened to have a room near the elevator which was a bit noisy - sounded like a heavy wind every time it came up and down. Still, only a small issue and not enough to Move the room.

Stayed April 2013, traveled on business
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Cancun, Mexico
Top Contributor
87 reviews 87 reviews
68 hotel reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 24, 2013

I just spent one night at the OMNI Chicago, enough to experience a great room service. You don't need to go out to enjoy a great dinner. Just ask for room service.

Also the Hotel has a great location, near everything in Chicago downtown.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dallas, Texas
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 22, 2013

My wife and I took a trip up to Chicago this past weekend and spent 2 nights in the Omni. Our overall stay was good, but not great like other stays we have exprecienced at Omni hotels. This hotel was not on the same level as the other Omni Hotels that I have stayed at. We upgraded to a corner suite, which I would not recommend. I was expecting great views, but the room was basically an ordinary room with a small window over the bed to make it a "Corner" view. The room was also very small for a suite and the bedroom has an old "Tube" style TV. I have come to expect flat screens out of all decent hotels.

That was the only negative out of this hotel, and since we did not spend too much time in our room, it did not impact our stay too much. The service at the hotel was great, from the door staff, the front desk, and the cleaning staff.

We did not eat at the restuarant, but we did have drinks at the bar. The service was good as were the drinks.

Overall this hotel stay was good with the Omni being in a great location downtown.

Room Tip: Do not spend extra for a corner suite.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review, April 26, 2013
We’re glad you enjoyed your stay overall. As far as the second tube televisions in the bedroom are concerned, we will be replacing all of them with flat screens during our upcoming reservation. Thanks for taking the time to complement our service. We hope you will stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 22, 2013

It was a great hotel. Everything was very clean the room was large with a private bedroom and separate sitting area/tv room. The bed was very comfortable. It's close to all the good shopping. They even let me check in at 8 AM. I would definitely stay again!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Chicago
#26 Romantic Hotel in Chicago
#26 Luxury Hotel in Chicago
#36 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 
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Also Known As:
Omni Chicago

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