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“Amazing Hotel...don't stay anywhere else!” 5 of 5 stars
Review of Omni Chicago Hotel

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Omni Chicago Hotel
4.5 of 5 Hotel   |   676 North Michigan Ave, Chicago, IL 60611 (Magnificent Mile)   |  
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Ranked #38 of 177 Hotels in Chicago
Certificate of Excellence 2014
Oakville, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
“Amazing Hotel...don't stay anywhere else!”
5 of 5 stars Reviewed January 17, 2013

My husband and I stayed at the Omni in January. As Omni Select members, we managed to get an excellent rate for our 3 night stay. Based on its location and outstanding service , the Omni is my favourite hotel in Chicago. In heart of The Magnificent Mile, most major attractions are an easy walk or short cab ride away. Water Tower Place is 5 minute walk. We had a spacious king suite that had separate living and sleeping areas. The front desk staff was very helpful and accommodating. When we were there, The 676 restaurant was being renovated, but they had a temporary restaurant set up for guests not wanting to brave the cold Chicago temps! I would highly recommend this hotel.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,070 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
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English first
Top Contributor
133 reviews 133 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed January 16, 2013

Every time we stay at The Omni, regardless of the city, we are treated to the best service from an amazing staff. We spent the Christmas holiday in Chicago and enjoyed a corner suite with an amazing view. The Omni is within walking distance of everything that makes Chicago a great get away. Make sure to stop in the lounge before you turn in for the evening ang get a seat near the window, for a great night-time view of Michigan Avenue.

Room Tip: Corner suites are great if you are bringing a kid or two. The main sleeping area is seperated by fre...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa, Illinois
2 reviews
5 of 5 stars Reviewed January 14, 2013

The Omni is the best! Perfect location! The staff is just amazing! Even that it is such a big hotel they really manage to make you feel special. I love the complimentary coffee in the morning. Last year we received a piece of chocolate cake for our anniversary. They didn't do that this year but we still had the best time. We come with our children and it is by far their favorite place to stay in Chicago. The breakfast is just amazing!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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LIVONIA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2013

We went to Chicago for a family event that was going to take place in the suburbs. We were looking for a suite and a good location on Michigan Avenue with in and out valet services so that we could easily drive to the suburbs on Saturday evening.. We booked the American Girl doll package. It included AG freebies, vouchers for the restaurant and free valet. We couldn't have enjoyed our stay more. They had beautiful greeting letters for my daughter and her doll, sweet treats and a free AG portable bed/pajamas. The staff was very friendly and professional. The suite was beautifully appointed. The only complaint was the pocket door that lead from the bedroom to the bathroom. It made a lot of noise as it was opened and closed. The front desk gave us a late checkout with no issue. The bell and valet staff were wonderful. GREAT STAY!!!!

Room Tip: Loved the corner suite overlooking Michigan Avenue!
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review, January 24, 2013
Thanks for choosing to stay with us and for booking our American Girl package. We're so glad you enjoyed your time in Chicago. We're sorry that the pocket door was sticking and making noise. If you don't mind sending a private message and letting us know what room you stayed in, we will make sure to have our engineering staff fix the door.
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Cape Haze, Florida
Top Contributor
75 reviews 75 reviews
9 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 11, 2013

Wonderful location,comfortable great rooms, perfect for a weekend stay. Not your ultra moderan but on the homey scale. Only negative is how cold Chicago gets in the winter and the smelly stuff they use in the street lobby. People were great, very enjoyable brunch.

Room Tip: Mich ave view is great
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aspen, Colorado
Top Contributor
109 reviews 109 reviews
80 hotel reviews
Reviews in 63 cities Reviews in 63 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed January 10, 2013

Omni seems to be doing a better and better job each year. Love their rewards program, 1 per 10 comp nights, comp morning beverages, and internet. It sounds silly but the morning snacks and beverages delivered to your room at the requested time with the newspaper is a great way to start the day on a business trip. The resistant is great and the location is perfect. The parking is ungodly expensive at 59 per day plus tax but I think most of the parking in Chicago is similarly expensive.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review, January 15, 2013
Thanks for the compliments on our rewards program. We appreciate the great review. So many guests comment on how much they like the free morning beverage service, newspaper, free Wi-Fi and pressing service. Thanks for choosing to stay with us, and we look forward to seeing you on your next trip to Chicago.
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Michigan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 10, 2013

We have stayed here many years to do Christmas shopping, and this is the perfect place. Great hotel, location, friendly people, wonderful restaurant. I had a problem with my billing but the General Manager, Joe Pinto, personally called me later to correct this matter in a very friendly and professional way. Look no further!

Room Tip: We wanted connecting rooms, so reserved one with 2 double beds and one with a King. Great for more...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Chicago
#26 Luxury Hotel in Chicago
#27 Romantic Hotel in Chicago
#36 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 
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Also Known As:
Omni Chicago

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