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“Relaxed Comfort right Downtown.” 5 of 5 stars
Review of Hotel Monaco Chicago - a Kimpton Hotel

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Hotel Monaco Chicago - a Kimpton Hotel
4.0 of 5 Hotel   |   225 N Wabash, Chicago, IL 60601 (Downtown / The Loop)   |  
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25% Off Suites!
Ranked #14 of 177 Hotels in Chicago
Certificate of Excellence 2014
GreenLeadersSilver level
Georgia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Relaxed Comfort right Downtown.”
5 of 5 stars Reviewed July 27, 2014 via mobile

Smiling warm sincere greeting upon arrival; we had a "Planes, Trains and Automobiles" trip from O'Hare (here's a tip; hire a car/cab for $35 trip to downtown - the two Blue Line one 20" high step up Bus was not for the older traveler - totally exhausted after an already long flight) and after hitting the super clean room with neat window nook seats overlooking Wabash/Wacker/The River, we flopped down on two exquisite beds before rallying to hit McCormick&Schmick's next block over for some delicious Long Island Blue Points.

Great location, great service, great staff, great hotel.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 31, 2014
Dear worldtraveler411 -

We're glad to hear your room was a welcome respite after a long journey, at least you gave the train a shot, right! Next time we see you arriving, we hope it is via taxi, and soon!

Cheers,

Marco Scherer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,766 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (512)
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Las Vegas, Nevada
Top Contributor
59 reviews 59 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 26, 2014

As a Kimpton In-Touch member we have come to enjoy the coffee bars in the mornings, happy hour in the evenings, unique themed decor, and the kids particularly like the exotic animal-print bath robes. While the Hotel Monaco Brand is hip and contemporary enough to make for a great couples getaway they also do a great job of accommodating families. As a family of 5 their King and Queen connecting rooms have been perfect for us. Their rooms are very spacious and all have been able to accommodate a rollaway as our teens have become more "territorial" with their sleeping space.

While the exterior of the Hotel location leads you to wander about the accommodations, once the helpful doorman assists you entering the hotel you are comforted with the usual Hotel Monaco feel, amenities and accommodating staff. This location is also great for hopping on the EL, taking a river tour, grabbing one of their bikes and heading out to the lake shore, and all of the great sites scenes and museums at the nearby Millennium and Grant Parks. I would also be remiss to mention that you are a block off of Michigan avenue and all of its great shopping and restaurants.

Room Tip: Wifi is free for In-Touch members.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 31, 2014
Dear ngkorte -

What a super review, thank you so much! We're happy to hear that our arrangements accommodate even the difficult-to-impress teenage crowd, while also providing the rest of the family with a comfortable visit. We hope that we continue to be your destination of choice in the Windy City, and look forward to seeing you again soon!

Sincerely,

Marco Scherer
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San Francisco, California
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 25, 2014

Upbeat, cool hotel. My room had a view of the river which was great, except for the large TRUMP letters on hi hotel.
The staff was friendly and helpful, but could have been more helpful with dinner locations. They kept suggesting chain restaurants, which I try to avoid, especially in a city like Chicago with many great eateries.
One odd thing, I booked through Expedia and when I tried to provide my Kimpton number, they would not accept it. So, I only got free Wi-Fi, an not their other standard perks. Not sure why since the price for the room was the same through Expedia and the hotel's online booking services.

Green Features: I did not see any literature on their environmental policies
  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 31, 2014
Dear pingos04 -

Thank you so much for the great review of the hotel. True, our river views did change a bit with the illuminated additions right across from us, but I guess you can't change what color your neighbor paints his house, right?
We'll make sure our staff knows how much more fun it is to highlight local favorites over chain restaurants, I couldn't agree with you more there.
Our Karma Rewards benefits are only eligible for guests who book through the hotel directly, so unfortunately booking through third-party sites like that will only offer the benefit of free wifi. That being said, we do have a great rate match guarantee, so if you ever find a better public price on another website, give us a shout and we'll not only match it, we'll throw in a $25 food & beverage credit too.

Look forward to seeing you again soon!

Sincerely,

Marco Scherer
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Fort Worth, Texas
Top Contributor
101 reviews 101 reviews
43 hotel reviews
Reviews in 47 cities Reviews in 47 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 23, 2014

Visited this past week for 3 nights and absolutely enjoyed it. Was here last winter and was not quite as enthused. I am chalking that up to the room we received each time, or possibly the hotel is in a constantly improving mode. (paint/touch ups etc.) Stayed in room 911 which was a corner mini suite with 4 window seats overlooking the river. Views were outstanding and we caught ourselves gazing out the window at night for a long time. Location is perfect for all downtown activities. Bed was comfortable and clean. Bathroom is a bit small (especially the shower stall), but clean and stocked with high end products. Service all the way around was superb (especially the doormen, they were awesome. I'm back on board, this is my go to hotel hotel in Chicago once again.

Room Tip: Ask/beg/pay for a room with a view!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 31, 2014
Dear mike h -

Woohoo! Nothing makes us happier than to hear that we have won over a guest who maybe didn't feel the original Monaco love on a previous stay. We hope that we continue to be your home away from home on your trips to Chicago...the doormen will be looking out for you!

Cheers,

Marco Scherer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
68 reviews 68 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed July 22, 2014

You are in for a rare treat here excellent personal service, we arrived early at 11am & would have been ok hold off until 3pm but not only did she have a room ready but as it was our first time there we were given one of few rooms overlooking the Corn Cobs & rivers with the window seats you read in other reviews (that is the way to get a newbie back time after time). Its going to be a great 5 days.
Be warned that these room with a view are in full ears distance from the L, so if you are a sensitive sleeper this may not be for you, the L starts squeaking on those tracks early.
It is a well decorated Parisian boudoir inspiration, bed was comfy, & as I prefer in any hotel the comforter was covered in a double sheet. My only complaint are the pillows they are just not comfortable at all both the BF & I were up several times re-fluffing them if your better half snores brace yourself.
Also be warned this is a VERY pet friendly hotel so you if you are opposed to that or allergic this might not be the hotel for you.
There is a nightly wine reception, it was a great way to cool off & get inspired before venturing out for dinner.
I will review the restaurant on it own, but make sure to go there try what I call the "Ethereal Eggs" or their take on devil eggs & I would suggest ordering the SWK burger & taking it upstairs putting on your robe provided & going at it. It is absolutely in the top 3 burgers Ive had in my life, but you will moan, groan & your eyes will roll into the back of your head (if you cook it no more than medium rare) so I suggest making this a private moment. If you are traveling alone this is the perfect place to go .... look for my extended review.
We will be back here, this is certainly a gem among all the hotels in the area

Room Tip: some rooms are within ear shot of L squeaking by. AC takes a while to cool the entire room (leave on...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 31, 2014
Dear Sasha G -

Wow. Your review basically left us speechless...and that's pretty hard to do. We've never had our burger described quite so well! Gwen is an absolute gem, and we are so very lucky to have her as part of our family. We absolutely look forward to seeing you again - very soon!

Cheers,

Marco Scherer
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Santa Cruz, California
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 22, 2014

I spent 4 nights at the Monaco in room 815, a very spacious room offering a view of Chicago's impressive skyline and 2 "meditation nooks." One (pictured) is as big as a double bed. If my children had been traveling with me, they most certainly would have played in the nooks and probably slept in them. Room 815 also has 2 double beds. The one I slept in was very comfortable. The hotel is in an excellent location: it's 2 blocks from the L and about a 10-minute walk to Millennium Park and the Art Institute. I walked to Intelligentsia Coffee on Randolph every morning and enjoyed more leisurely walks to Navy Pier and the shops on the Near North Side. The food at South Water Kitchen, the restaurant next door to the hotel, was also quite good. I have only 2 complaints about the Monaco. First, the staff had a hard time splitting our hotel bill in half and providing my traveling companion and me with 2 separate receipts with each of our names on them. We were assured that this could be done without any difficulty when we booked the room and again when we checked in, then we had to ask twice for 2 separate receipts. One clerk insisted that the hotel could not provide them, but another one managed to figure out how to do so. Secondly, the hotel could use soundproof windows. Chicago is a loud, vibrant city and even 8 floors up, we could hear car horns and radios, police sirens, and the L rumbling along late into the night and early in the morning. This is more of a quibble than a complaint, but comparable hotels in comparable cities offer rooms that are as quiet as a tomb.

Room Tip: Room 815 has 2 "meditation nooks," one of which could easily serve as a bed.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 31, 2014
Dear CatPorter -

Thank you for your lovely, detailed review of your recent stay at the Monaco Chicago. We're happy to hear that our location afforded you the ability to walk many places, and that your stay was comfortable & enjoyable. Unfortunately, in a building of our age in our location, some city noise is inevitable, but we hope it didn't impede upon too much of your resting time! We hope that you'll come see us again soon on your next Chicago visit!

Cheers,

Marco Scherer
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Paradise Valley
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 22, 2014

My mother had recently been discharged from the hospital and we needed some economical rest and relaxation. The Monaco provided just that....it is conveniently located within walking distance to restaurants, shopping, drugstores, and mass transit! The front desk staff were fantastic...very accommodating to our situation! We loved the bay window where we could sit and enjoy the river view. I would stay here again on business or pleasure.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 31, 2014
Hi AZoutdoors -

First & foremost, we're glad to hear that the family is on the mend, and happy you chose us as your relaxation destination. Our location does make it impossible not to enjoy everything Chicago has to offer, and we're glad you did. Come see us again soon!

Sincerely,

Marco Scherer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Monaco Chicago - a Kimpton Hotel

Address: 225 N Wabash, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#10 Green Hotel in Chicago
#12 Business Hotel in Chicago
#14 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Monaco Chicago - a Kimpton Hotel 4*
Number of rooms: 192
Official Description (provided by the hotel):
Enjoy pure sensory indulgence at the Hotel Monaco Chicago. Nestled in the heart of downtown Chicago, this luxury hotel was named one of The Travel Channel's top 40 hotels in the country. Located on the Magnificent Mile, the hotel overlooks the Chicago River and is within steps of the city's favorite destinations. This dynamic location is matched by exceptional service, exquisite amenities, stylish décor and the adjacent South Water Kitchen, creating a luxuriously rewarding experience. ... more   less 
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Also Known As:
Hotel Monaco Chicago Kimpton

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