Visited this past week for 3 nights and absolutely enjoyed it. Was here last winter and was not quite as enthused. I am chalking that up to the room we received each time, or possibly the hotel is in a constantly improving mode. (paint/touch ups etc.) Stayed in room 911 which was a corner mini suite with 4 window seats overlooking the river. Views were outstanding and we caught ourselves gazing out the window at night for a long time. Location is perfect for all downtown activities. Bed was comfortable and clean. Bathroom is a bit small (especially the shower stall), but clean and stocked with high end products. Service all the way around was superb (especially the doormen, they were awesome. I'm back on board, this is my go to hotel hotel in Chicago once again.