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“Very Friendly Staff” 4 of 5 stars
Review of Hotel Monaco Chicago - a Kimpton Hotel

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Hotel Monaco Chicago - a Kimpton Hotel
4.0 of 5 Hotel   |   225 N Wabash, Chicago, IL 60601 (The Loop)   |  
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Chicago Summer Package
Ranked #11 of 168 hotels in Chicago
GreenLeadersSilver level
Gardner, Kansas
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Very Friendly Staff”
4 of 5 stars Reviewed July 15, 2013

We booked the Monaco through Hotwire and got an excellent rate. We were attending a theatre event and only stayed one night but we very impressed with the hotel. The staff was very friendly and gave us helpful information. The room was very clean, the beds extremely comfortable, and the room came with fun animal print robes.
We enjoyed the free wine in the lobby in the evening from 5 to 6 PM but slept too late to take advantage of the free coffee and tea the next morning. The hotel was located within walking distance to many downtown attractions. We enjoyed the Irish bar across the street, too. I would definitely consider staying again when I visit Chicago again.

Room Tip: Ask for room with view of the river.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 22, 2013
MDK5046,
It's wonderful to hear you had such a great experience with us when yuo came for the theatre event! Please let me know when you are eager to return, we'd be thrilled to have you back to enjoy those awesome just renovated rooms.
Marco Scherer
General Manager
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (411)
Date | Rating
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English first
Tupelo, Mississippi
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 15, 2013

Wow! This place is amazing. The entire staff was as helpful as could be, the rooms are AMAZING, the lobby- from morning hot chocolate and coffee to afternoon wine, was exceptional. There was nothing we could have needed or wanted that they did not provide. The window seats overlooking the river are worth the rooms alone, but don't forget to ask for your companion goldfish- he really makes the trip! I travel to Chicago fairly often and will never stay anywhere else.

Room Tip: I have allergies and they allow dogs, so I just requested an upper level room because they only allo...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 22, 2013
Pcbs-
Great to hear you loved our lobby cocoa this past winter. Now we're onto a summer refesher tea and afternoon lemonade! Aren't those window seats amazing- what a great way to relax and watch the winter sky or the summer sunrise. Thanks for sharing your great experience with everyone!
Cheers,
Marco Scherer
General Manager
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Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed July 15, 2013

We stayed 5 nights at the Monaco with our 3 grown up sons, the rooms were spotless and the beds so comfy, the continental breakfast with waiter service was great and kept us going well into the afternoon, the location was perfect and we managed to see all Chicago sights,
The staff were extremely helpful and polite, nothing was to much trouble and A special thanks to Nick whom we had been in contact with prior to our arrival, who sent us some wonderful gifts and a personal message to welcome us even going to the trouble of finding information about the village in England we live in. Wonderful hotel and beautiful city.

Room Tip: Make sure you find out about public transport before you go
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 22, 2013
To our friends from Liverpool,
We're all especially touched that Nick and his peers were able to effect your family trip here in such a positive and unique way. We're always thrilled to be a part of special trips and to have an opportunity to get to know people like you and your family.
Cheers,
Marco Scherer
General Manager
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West Nyack, New York, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2013

Recently stayed at Hotel Monaco-- my husband, thirteen year old twins and I. The hotel was conveniently located. Bus and metro were easy to access. We had a lovely room with window seats overlooking the river. My kids spent most of their time in the room perched there. Hotel was spotless. Beds were comfortable. Only drawback was that we found it necessary to walk a bit to go to dinner. There were not many restaurants in the immediate neighborhood. If I were to return to Chicago I would definitely go to the Monaco. The hotel felt luxurious, but the price was extremely affordable.

Room Tip: Ask for a room with window seats overlooking the river.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 22, 2013
Cynthia,
I'm so glad the whole family was able to enjoy everything from the location to the awesome window seats we have. It's awesome to hear you found the great value too, even if the restaurants you might have been eager to go to were a brief walk. Did you get to try our lovely restuarant, South Water Kitchen?
Cheers,
Marco Scherer
General Manager
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Berlin, Germany
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 13, 2013

This hotel had a fantastic boutique feel and little surprises at every turn. They had everything needed for a comfortable stay. The leopard print robes were hilarious. If you want free wii, you can become a member of Kimpton Hotels for free and instant access. The location was picturesque and located just minutes walk from the State/Lake metro stop. I would definitely recommend this hotel for a fun, city vacation.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 22, 2013
MegMcD12,
You travelled a long way from Germany! I am so happy to hear that you found both the comfort in our furnishings and amenities along with the charm in our whimsical nature. Thank you for sharing your five star experience!
Marco Scherer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke Va
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 12, 2013

Chose this hotel based on reviews and it was the perfect choice. My sister and I were doing a sister's vacation and we thoroughly enjoyed our six night stay. The staff was excellent along with their right-on suggestions. We enjoyed great weather in Chicago which helped in touring. We could walk almost everywhere and also took the train to Wrigley Field which was so easy. There were plenty of convenient restaurants and also places to grab a quick breakfast. We did also eat at hotel restaurant which was very good. Do not hesitate to book and really get to enjoy the city. Location is everything!

Stayed July 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 13, 2013
Hndbgqn,
We're so lucky to have had so many awesome reviews that help persuade people to try us out! We're very grateful for that, including your awesome review. You are right- a great location with unbeatable access to transportation and all the best of Chicago, all with genuinely helpful staff. Thanks for sharing!
Marco Scherer
General Manager
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Leesburg, Virginia
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 12, 2013

I just loved the look and feel of this hotel. The rooms and lobby have great "50s Mod" vibe. Although that could lend itself to gaudy - it works. The staff is professional and attentive. Everything is clean and everyone responsive.

This was my first stay at a Kimpton and thus I was totally unaware of their evening wine tastings. What a great touch. Besides the wine, they also offer hors d'oeuvre and live music. What this period turns into is basically a social hour for people staying in the hotel. This enabled us to meet some fantastic people who we ended up spending real time with.

Great hotel - don't hesitate to stay here.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcoScherer, General Manager at Hotel Monaco Chicago - a Kimpton Hotel, responded to this review, July 13, 2013
Emccaleb,
Welcome to Kimpton! We're all happy to hear this was your first taste of the Kimpton guest experience. Wine Hour, live music, friendly and welcoming team members all help make up for the great ambiance we offer. I'm thrilled you loved it. Thank you for the five star review!
Marco Scherer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Monaco Chicago - a Kimpton Hotel

Address: 225 N Wabash, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Green Hotel in Chicago
#10 Romantic Hotel in Chicago
#10 Luxury Hotel in Chicago
#10 Family Hotel in Chicago
#11 Business Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Monaco Chicago - a Kimpton Hotel 4*
Official Description (provided by the hotel):
Enjoy pure sensory indulgence at the Hotel Monaco Chicago. Nestled in the heart of downtown Chicago, this luxury hotel was named one of The Travel Channel's top 40 hotels in the country. Located on the Magnificent Mile, the hotel overlooks the Chicago River and is within steps of the city's favorite destinations. This dynamic location is matched by exceptional service, exquisite amenities, stylish décor and the adjacent South Water Kitchen, creating a luxuriously rewarding experience. ... more   less 
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Also Known As:
Hotel Monaco Chicago Kimpton

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