We have previously stayed at Kimpton Hotels and found them to be great value, comfortable and have always enjoyed their individuality. The Monaco Chicago was no exception. On this occasion we were pleasantly surprised when our daughter, who had emailed the hotel, organised a surprise goldfish for our room. Our daughter was delighted that the hotel had dealt with the request very promptly and even contacted her to say that the goldfish was on its way.
We did upgrade when we arrived from a standard King room to a river view King room which we felt was worth it. It was nice to look out at the river even though it was snowing when we arrived on the first night.
We also enjoyed the Kimpton wine hour in the newly decorated lobby which had a warming fire to detract from the cold and wind outside.
Front desk staff are very friendly as well as the doormen who always have some pleasant comment to make as you go in and out of the hotel.
This hotel is in an ideal location for shopping, trains and theatres - highly recommended!