My husband and I visit Chicago often and like to try all the great hotels the city has to offer, Hotel Monoco is not one of them. After reading great reviews we thought we would try it. To start with the positives, good location and nice doorman/valet. During our stay a water pipe burst and we were left with no warm water for a morning shower, the hotel did not do much to rectify the inconvenience. Next, 2 of the bathroom towels had holes in them, time to order new linens. The kitchen was being remolded and their "room service" menu was very disappointing. Overall would never recommend this hotel, and if there are "inconvieneces" that arise it would be nice if the staff was some what accommodating-that would have gone a long way. Chicago offers a plethora of wonderful hotels and this is deffinatly not one of them.
- Official Description (provided by the hotel):
- Enjoy pure sensory indulgence at the Hotel Monaco Chicago. Nestled in the heart of downtown Chicago, this luxury hotel was named one of The Travel Channel's top 40 hotels in the country. Located on the Magnificent Mile, the hotel overlooks the Chicago River and is within steps of the city's favorite destinations. This dynamic location is matched by exceptional service, exquisite amenities, stylish décor and the adjacent South Water Kitchen, creating a luxuriously rewarding experience. ... more less
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- Also Known As:
- Hotel Monaco Chicago Kimpton