We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Burnham - a Kimpton Hotel: Traveler Reviews

4.0 of 5
1 W Washington St, Chicago, IL 60602
Hotel website
Hotel packages
Hotel amenities
Hotel Burnham - a Kimpton Hotel
Ranked #10 of 164 hotels in Chicago
GreenLeadersGold level
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Travelocity Expedia.com
and 10 more sites!
Traveler Reviews
Room Prices
Write a Review

757 reviews from our community

Traveler rating
    557
    146
    28
    14
    12
See reviews for
Families
84
 
Couples
244
 
Solo
67
 
Business
172
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Carbondale, IL
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“My favorite place to stay in Chicago”
5 of 5 stars Reviewed January 17, 2013

I started staying at the Burnham about 14 years ago, I believe right after it opened. Until a couple of years ago, I stayed at the Burnham 8 to ten days a year. The rooms are comfortable and the service has always been impeccable. On the few occasions there have been problems with a room or the amenities, the issue has always been resolved quickly after the hotel staff was notified. I stayed at the Burnham last week after a two year hiatus and the service and the accommodations are still first class.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bill_Carbondale_IL about Hotel Burnham - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review
January 21, 2013
Thanks for coming back, Bill_Carbondale_IL! We've missed you. I'm sure you noticed a few new faces, as well as a bunch of familiar ones. We haven't changed our approach to the way we serve our guests, and I am glad that you noticed and still think highly of the Burnham. Hopefully we can have you back before another two years go by!

See you (hopefully) very soon!

Tonya Scott
General Manager
Hotel Burnham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“My favorite Chicago Hotel”
5 of 5 stars Reviewed January 17, 2013

The Burnham is my first choice whenever I come to Chicago. Great service from the doorman, to the front desk and at the Atwood Cafe - which by the way has outstanding food. I always feel welcomed back and the staff go out of their way to make sure you have a great stay. I really enjoy the character and feel of the hotel and restaurant. I highly recommend it!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask cjh_60 about Hotel Burnham - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review
January 21, 2013
Dear cjh_60,

I'm so glad that you make the Burnham your favorite hotel in Chicago! We do have the best staff here at the Burnham, and I am so happy they made you feel at home! Thanks for recommending us and for the very nice review.

Kind regards,

Tonya Scott
General Manager
Hotel Burnham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“Clubby and intimate”
5 of 5 stars Reviewed January 17, 2013

This Kimpton hotel located in the heart of the Loop does it right. A clubby atmosphere combines with sincerely friendly staff and clean rooms (with GREAT darkening drapes) to make my stay last week there on business a totally enjoyable experience. I've found that if the staff of a hotel seems happy, the visitors are, too. That seems to be the case here. I would absolutely stay there again.

Room Tip: If you are a Kimpton member, you can get an opportunity to upgrade your room for as little as $19. K...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by CorkyMom for Chicago
Ask CorkyMom about Hotel Burnham - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review
January 21, 2013
Dear CorkyMom,

Thank you so much for your review! I'm so glad that you enjoyed our location, hopefully you got a chance to venture out and check out all of the sights. I hope that all went well with your business in Chicago and that we will be able to welcome you back soon!

All the best to you in the New Year!

Tonya Scott
General Manager
Hotel Burnham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Definitely recommend”
5 of 5 stars Reviewed January 9, 2013

We were in town for a night to see The Book of Mormon and chose Hotel Burnham primarily because of its proximity to Bank of America Theatre but also because of the reviews. We loved the hotel and would definitely recommend it to anyone wishing to stay near the theater district, Millennium Park, Macy's, etc. Every staff member we interacted with was extremely helpful and friendly. We were given a room on one of the upper floors at no additional cost. The rooms are cozy but very clean and well decorated. We really liked the renovated/refurbished features throughout the building. The wine hour from 5-6 was also a nice touch. This may become our new 'go-to' hotel in Chicago.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
Ask Buckingham_U_Badger about Hotel Burnham - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review
January 17, 2013
Dear Buckingham_U_B,

Thank you for choosing the Hotel Burnham and certainly thank you for the wonderful review. I hope you had an amazing time at the Bank of America Theater. The Book of Mormon is an awesome show and we are fortunate to be located in the center of the Theater district. I love hearing that we were able to meet/exceed your expectations. The building was designed by Daniel Burnham in 1895 and is a Chicago Landmark. We hope to see you again soon. Thank you for sharing your feedback on Tripadvisor!

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
1 West Washington Street
Chicago, IL 60602
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
“Absolutely Loved it”
5 of 5 stars Reviewed January 6, 2013

Can't wait to go back again for a stay in Downtown Chicago.
The location is great, and the service is outstanding!!!!
We stayed there in August & December for romatic get-a-way weekends. Both times, the service was amazing and the rooms overlooked State Street.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Heidi K about Hotel Burnham - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review
January 7, 2013
Dear Heidi K,

You are Wonderful! Thank you for sharing your experience on TripAdvisor. We really appreciate you staying with us in August and in December. We welcome you to stay at the Hotel Burnham anytime you want to stay in Downtown Chicago. Thank you for your loyalty. It's comments like yours that make the staff week go well... "Absolutely Love IT"

Happy New Year,

Ms. Tonya Scott
General Manager
Hotel Burnham
1-312-782-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Hotel Burnham - a Kimpton Hotel
Enter dates 1 night 2 nights
 
The Talbott Hotel
Great value on a similar hotel
Chicago, IL
4.5 of 5 stars 788 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Chicago
Family-friendly
The James Chicago
The James Chicago 4.5 of 5 stars 1,111 reviews
Luxury
Hampton Inn & Suites Chicago - Downtown
Hampton Inn & Suites Chicago - D... 4.5 of 5 stars 896 reviews
Good for business
Homewood Suites by Hilton Chicago Downtown
Homewood Suites by Hilton Chicag... 4.5 of 5 stars 1,097 reviews
Near the beach
ACME Hotel Company Chicago
ACME Hotel Company Chicago 4.5 of 5 stars 267 reviews
Show Prices ABS:HotelCheckRates-d609738?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d111486?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d90959?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d247154?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Chicago hotels
Palomar Chicago, a Kimpton Hotel 4.5 of 5 stars 1,215 reviews The Talbott Hotel 4.5 of 5 stars 788 reviews Hotel Monaco Chicago - a Kimpton... 4.5 of 5 stars 1,109 reviews Conrad Chicago 4.5 of 5 stars 1,621 reviews
Show Prices ABS:HotelCheckRates-d1566945?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d87654?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d111492?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d217498?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 164 hotels in Chicago, ranked by popularity

Been to Hotel Burnham - a Kimpton Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Burnham - a Kimpton Hotel

Also Known As:
Hotel Burnham Kimpton
Hotel Burnham Chicago
Address: 1 W Washington St, Chicago, IL 60602
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Onsen Hotels in Chicago
#4 Romantic Hotels in Chicago
#8 Family Hotels in Chicago
#10 Luxury Hotels in Chicago
#11 Business Hotels in Chicago
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Chosen by Conde Nast Traveler as one of the best hotels in the world, the Hotel Burnham is an intimate boutique hotel like no other. Housed in the landmark Reliance Building, now beautifully restored, the Hotel Burnham provides an authentic, luxurious and historic taste of the Windy City. In the heart of the Chicago Loop, across from Millennium Park, and adjacent to Atwood Café, the hotel is near Chicago's top destinations and attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Cheap Tickets, Priceline, Otel, Olotels, Agoda, Hotwire, Venere, Tingo, Hotels.com and HotelsClick so you can book your Hotel Burnham - a Kimpton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Burnham - a Kimpton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Burnham - a Kimpton Hotel
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices