We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“My favorite place to stay in Chicago” 5 of 5 stars
Review of Hotel Burnham - a Kimpton Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Hotel Burnham - a Kimpton Hotel to your Saves list
Hotel Burnham - a Kimpton Hotel
4.0 of 5 Hotel   |   1 W Washington St, Chicago, IL 60602 (The Loop)   |  
  |  
Hotel website
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Save 10-15%
Ranked #12 of 174 Hotels in Chicago
GreenLeadersGold level
Carbondale, IL
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“My favorite place to stay in Chicago”
5 of 5 stars Reviewed January 17, 2013

I started staying at the Burnham about 14 years ago, I believe right after it opened. Until a couple of years ago, I stayed at the Burnham 8 to ten days a year. The rooms are comfortable and the service has always been impeccable. On the few occasions there have been problems with a room or the amenities, the issue has always been resolved quickly after the hotel staff was notified. I stayed at the Burnham last week after a two year hiatus and the service and the accommodations are still first class.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review, January 21, 2013
Thanks for coming back, Bill_Carbondale_IL! We've missed you. I'm sure you noticed a few new faces, as well as a bunch of familiar ones. We haven't changed our approach to the way we serve our guests, and I am glad that you noticed and still think highly of the Burnham. Hopefully we can have you back before another two years go by!

See you (hopefully) very soon!

Tonya Scott
General Manager
Hotel Burnham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,065 reviews from our community

Traveler rating
    773
    227
    35
    17
    13
See reviews for
127
372
82
254
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 17, 2013

The Burnham is my first choice whenever I come to Chicago. Great service from the doorman, to the front desk and at the Atwood Cafe - which by the way has outstanding food. I always feel welcomed back and the staff go out of their way to make sure you have a great stay. I really enjoy the character and feel of the hotel and restaurant. I highly recommend it!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review, January 21, 2013
Dear cjh_60,

I'm so glad that you make the Burnham your favorite hotel in Chicago! We do have the best staff here at the Burnham, and I am so happy they made you feel at home! Thanks for recommending us and for the very nice review.

Kind regards,

Tonya Scott
General Manager
Hotel Burnham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 17, 2013

This Kimpton hotel located in the heart of the Loop does it right. A clubby atmosphere combines with sincerely friendly staff and clean rooms (with GREAT darkening drapes) to make my stay last week there on business a totally enjoyable experience. I've found that if the staff of a hotel seems happy, the visitors are, too. That seems to be the case here. I would absolutely stay there again.

Room Tip: If you are a Kimpton member, you can get an opportunity to upgrade your room for as little as $19. K...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review, January 21, 2013
Dear CorkyMom,

Thank you so much for your review! I'm so glad that you enjoyed our location, hopefully you got a chance to venture out and check out all of the sights. I hope that all went well with your business in Chicago and that we will be able to welcome you back soon!

All the best to you in the New Year!

Tonya Scott
General Manager
Hotel Burnham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 9, 2013

We were in town for a night to see The Book of Mormon and chose Hotel Burnham primarily because of its proximity to Bank of America Theatre but also because of the reviews. We loved the hotel and would definitely recommend it to anyone wishing to stay near the theater district, Millennium Park, Macy's, etc. Every staff member we interacted with was extremely helpful and friendly. We were given a room on one of the upper floors at no additional cost. The rooms are cozy but very clean and well decorated. We really liked the renovated/refurbished features throughout the building. The wine hour from 5-6 was also a nice touch. This may become our new 'go-to' hotel in Chicago.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review, January 17, 2013
Dear Buckingham_U_B,

Thank you for choosing the Hotel Burnham and certainly thank you for the wonderful review. I hope you had an amazing time at the Bank of America Theater. The Book of Mormon is an awesome show and we are fortunate to be located in the center of the Theater district. I love hearing that we were able to meet/exceed your expectations. The building was designed by Daniel Burnham in 1895 and is a Chicago Landmark. We hope to see you again soon. Thank you for sharing your feedback on Tripadvisor!

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
1 West Washington Street
Chicago, IL 60602
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 stars Reviewed January 6, 2013

Can't wait to go back again for a stay in Downtown Chicago.
The location is great, and the service is outstanding!!!!
We stayed there in August & December for romatic get-a-way weekends. Both times, the service was amazing and the rooms overlooked State Street.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review, January 7, 2013
Dear Heidi K,

You are Wonderful! Thank you for sharing your experience on TripAdvisor. We really appreciate you staying with us in August and in December. We welcome you to stay at the Hotel Burnham anytime you want to stay in Downtown Chicago. Thank you for your loyalty. It's comments like yours that make the staff week go well... "Absolutely Love IT"

Happy New Year,

Ms. Tonya Scott
General Manager
Hotel Burnham
1-312-782-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, WI
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 6, 2013

I enjoyed our stay here at the Burnham Hotel. The location is great - just a short walk to the lakefront and to the awesome shops on Michigan Ave. The room was very small but also very clean and had everything we needed (but really, I think it was the smallest hotel room I had ever stayed in!). They had a wine tasting every night in the lobby which was nice. The concierge was very pleasant and knowledgeable. And the atmosphere is so quirky and beautiful - loved it!

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review, January 7, 2013
Dear Mkelovesvegas,

We're all very glad you chose to stay with us here at the Hotel Burnham, and even more delighted that you enjoyed yourself so much! The hotel was actually a doctors and dentist office when it was built in 1895, as the Reliance Building. Things were much smaller in size in those days. Thank you for sharing your experience on TripAdvisor. We look forward to having you back sometime again soon!

Warm regards,

Ms. Tonya Scott
General Manager
Hotel Burnham
1-312-782-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hebron,IN
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 5, 2013

Great hotel, very clean and the staff was the best! Be sure to eat at the restaurant on the main floor, food very good and beautiful room. The building was an office building in the past, and it has been lovingly renovated. We enjoyed the decor in the main lobby and the elevators are quite different and very nice.
The only thing that I did not like was the location. We usually stay in one of the North Michigan Avenue hotels on the Magnificent Mile, but because of a convention and a Marathon, our choices were very slim. The hotel is within walking distance to Grant Park and Millennium Park, its only two blocks north of the hotel. I prefer shopping on Michiga

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review, January 7, 2013
Dear 1945,

We are overjoyed with your review! Thank you for taking the time to share your experience on TripAdvisor. We are greatful that we were able to meet your expectation with our service and restaurant Atwood Cafe. When you are back in the Loop, please try Block 37 (which is directly across the street from the hotel), they have lots of shopping and dining options to choose from.
It's an indoor shopping center.

We are delighted that you enjoyed yourself! We look forward to having you back soon!

Thank you,

Ms. Tonya Scott
General Manager
Hotel Burnham
1-312-782-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hotel Burnham - a Kimpton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Burnham - a Kimpton Hotel

Address: 1 W Washington St, Chicago, IL 60602
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Chicago
#3 Romantic Hotel in Chicago
#8 Spa Hotel in Chicago
#12 Luxury Hotel in Chicago
#13 Family Hotel in Chicago
#15 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Burnham - a Kimpton Hotel 4*
Number of rooms: 122
Official Description (provided by the hotel):
Chosen by Conde Nast Traveler as one of the best hotels in the world, the Hotel Burnham is an intimate boutique hotel like no other. Housed in the landmark Reliance Building, now beautifully restored, the Hotel Burnham provides an authentic, luxurious and historic taste of the Windy City. In the heart of the Chicago Loop, across from Millennium Park, and adjacent to Atwood Café, the hotel is near Chicago's top destinations and attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, TripOnline SA, Despegar.com, Agoda, Jetsetter and Tingo so you can book your Hotel Burnham - a Kimpton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Burnham Kimpton
Hotel Burnham Chicago

Owners: What's your side of the story?

If you own or manage Hotel Burnham - a Kimpton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.