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Hilton Garden Inn Chicago Downtown/Magnificent Mile
3.0 of 5 Hotel   |   10 E. Grand Avenue, Chicago, IL 60611   |  
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Ranked #44 of 168 hotels in Chicago
Indianapolis, IN
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
“Great!”
5 of 5 stars Reviewed February 27, 2006

Very good experience overall. The staff was friendly and helpful. The room was nice--no complaints. The location is great. Check-out was very easy, didn't even have to stop by the front desk. I'd recommend it to anyone. Easy, no-hassle trip!

  • Stayed February 2006
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Carlos, Ca
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 27, 2006

Stayed in August for two nights with my girlfriend to see some baseball games. This was our second visit to Chicago and since this place had received favorable reviews we gave it a shot, turned out to be a great choice.

Location - Great area north of the river about 3 blocks west of Michigan Ave and next to State St. One HUGE bonus is the subway station right outside the door, which came in handy for going to the baseball game. With the El, a 10 minute walk to Michigan Ave and plenty of retail estabishments nearby, a car is not needed. The area felt safe to walk in both day and night.

Room - This is an older tower hotel, so the rooms are small as to be expected but adequate for 2 people. Air circulation was good and the bedding and furnishings were fine.

Staff - Despite a late arrival, our King N/S Upper Floor was confirmed. The front desk staff guy was great, pointed out Bijon's American Bistro a couple of blocks away for a late night dinner. Also, when we needed a bandaid, instead of pointing us to a drugstore, they just gave us some from their own cabinet. Housekeeping was efficient and the room was clean.

Amenities - A delicous breakfast was had at Weber's. We did not go there for dinner or use pool/gym. Lobby is rather small and except for a small nook with snacks/toiletries there is not much else in the way of services. Weber's is their only restaurant.

Price - rate through Hilton Website was $170 nt for a midweek stay. I am sure that a weekend rate is less and probably would include breakfast. As a HHonors member we got free bottled water which was nice in the warm weather. As I always say, there is no reason NOT to use the Hilton website and sign up for HHonors, the price is the same and the chances are much better that you won't get bumped or put in a crummy room if the place is full.

This is a great place to stay if you are looking for quality, value and a good location. If you want more of a full service hotel with more luxuries then you may want one of the larger places directly on Michigan Ave.

  • Stayed August 2005
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed February 22, 2006

We picked the coldest weekend of this year to visit Chicago. Lucky us. My husband and I took our 7 year old to Chicago for some sightseeing and fun. His favorite part of the weekend was, of course, the pool. The pool was very small. Five families filled the pool and made it very crowded. The hot tub was very very hot. I enjoy hot tubs but this water was just too hot. I was scared for the small children who did go in it. Everyone you saw came out with very red skin. The location of this hotel is nice. Espn Zone is in it's backyard which is nice for 7 year old boys. We had a nice time but the Hilton didn't overly thrill us.

  • Stayed February 2006
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, KY
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2006

Feb. 17-18: I took a girls trip with two friends. I am a Chicago native that wanted to show my 'Frisco friends what a great city Chicago is. From start to finish, the Hilton was the BEST! First, after arriving at 10 am from Midway (EL Orange line txf to Red line at Roosevelt to Grand stop - FYI - the EL drops you off RIGHT IN FRONT of the hotel), we thought we'd drop off our luggage and shop until we could check-in (3 pm). To our surprise and delight, the desk said that our room was ready THEN! As a Hilton Honors member, we were also given vouchers for 2 bottles of water (or one large) and $5 to use towards their pantry (snacks and stuff). Also included was breakfast for the 3 of us (Weber Grill is inside the hotel). It included a continental at the Weber, a Venti & Pastry at the Starbucks (also in the Hotel), or, for $1 more, a Deluxe breakfast with made to order omelettes and pancakes. So off we went after a rest to see Chicago! At 10:30 that eve, we were looking for a restaurant for a late dinner, and the desk had an extensive list (with pricing) and even called ahead to check on seating and hours. We had a wonderful meal (GREAT STAFF AS WELL) at the recommended Volare (201 E. Grand). The rooms were clean, the staff was not just accomodating, they went above and beyond (too many times to mention here!). STAY HERE - you won't regret it! BTW: 137.33/night at the Hilton website.

  • Stayed February 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ct
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 8, 2006

Great price, consistently helpful, friendly staff, very clean and nice, small touches everwhere. I had a corner room w/ two windows, a microwave. refrigerator, easy chair and a very nice closet and bathroom for $130 night. Of course, it was February so I assume that price is seasonal. I would pay quite a bit more to stay there regardless. Near Nordstroms, a small grocery store & other retail that comes in handy. Also free use of Crunch gym almost next door (as well as a nice hotel gym). The Weber Grill restaurant had a reasonably priced breakfast buffet with excellent service and nice "to go" options. A very well run hotel. I wish there were more like it. Will definitely stay there again.

  • Stayed February 2006, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 30, 2006

I stayed here between Christmas and New Years and the hotel staff was amazing. My frequent flier account wasn't attached to my HHonors account and the rep at check in insisted she take care of it and then followed up with a call saying it was done. The room was immaculate, modern (bed not the most comfy)and the heating worked well. The fridge and microwave were very clean. Kudos to the business center, they have a color printer available for guest use and the remote printing feature from your room is great and secure! Location is great being next door to PF changs and a short walk to Nordstrom on Michigan Ave.

  • Stayed December 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland, UK
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 27, 2006

Just wanted to follow up earlier reviews. This hotel has to be one of the best deals in town. I prepaid my stay through [--------] and for just $89 + tax got a great room. Like other reviewers with hhonors membership, I was given a voucher for a more than adequate continental breakfast, free vouchers for bottled water and other goods from the 24hour pantry. Service was excellent throughout. Location is pretty quiet for Chicago, a reasonable walk to just about everything but with a red line subway station right outside the door. For me at least, a much better choice than previous stays in and around the Loop. Overall, highly recommended.

  • Stayed January 2006, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#35 Business Hotel in Chicago
#38 Romantic Hotel in Chicago
#46 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Official Description (provided by the hotel):
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
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Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago

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