I stayed here for three nights just before Christmas. I had a corner room on the 14th floor. The room was plenty large enough, very clean, had a good view, and the hotel is very convenient to Michigan Ave and the Red Line. However, there were several problems. First, the room was noisy. Obviously, there is a fire hall within a block or two. I was awakened every night by sirens. The third night the fire hall had three alarms waking me up each time. The Kuerig coffee maker did not work, the mini fridge in the room did not work, and the ice maker on this floor did not work. I reported the problem and was told there was nothing they could do. Just be aware that you need to check these things upon arrival if they are important to you.
I have stayed at many hotels in Chicago and this would not be my choice when I return. I did get a good rate, but I guess you get what you pay for. Convenience is it's main draw as I see it.
I did try the Weber Grill one morning for breakfast, and the food was good but little pricey. The breakfast bar is quite impressive.
Check-in and check-out were quick and the staff pleasant. I would rate this hotel mediocre at best.
- Official Description (provided by the hotel):
- Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more less
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- Also Known As:
- Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
- Hilton Chicago