Great location,really handy for the underground,shops & restaurants. Breakfast at the Weber Grill was a bonus. Not the usualThe gym and pool was pretty good for a hotel. Staff were friendly and helpful.
My one criticism of the stay was that there was obviously a large party of people booked in a number of rooms on the same floor and they had clearly come to party. I was disturbed two nights in a row, the first night I let it slide, but the second night being woken up with their loud arrival at 2.00 am until 3.00 am was the last straw. Talking, shouting in the corridor, banging on doors etc. The group were immature and had no respect for anyone else in hotel and by sheer bad luck we were situated in close proximity.
The hotel did deal with the situation and I understand this must be hard for a hotel to control. On checking out the front office supervisor was understanding and did deal with the complaint very well.
I would stay at this hotel again and put it down to bad luck.
- Official Description (provided by the hotel):
- Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more less
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- Also Known As:
- Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
- Hilton Chicago