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Hilton Garden Inn Chicago Downtown/Magnificent Mile: Traveler Reviews

3.0 of 5
10 E. Grand Avenue, Chicago, IL 60611
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Hilton Garden Inn Chicago Downtown/Magnificent Mile
Ranked #60 of 164 hotels in Chicago
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670 reviews from our community

Traveler rating
    266
    293
    69
    19
    23
See reviews for
Families
142
 
Couples
144
 
Solo
63
 
Business
161
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Phoenix, Arizona
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Good place to stay”
4 of 5 stars Reviewed December 2, 2012

This is a nice, quiet hotel in a great location. The el stop is next door, buses run in all directions, great restaurants nearby, even a Jewel food store around the corner. The room itself was clean and comfortable, with a fridge and a nice view of the Hancock Building. My corner room had two windows.

Room Tip: stay on a higher floor.
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  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask jimaphx about Hilton Garden Inn Chicago Downtown/Magnificent Mile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark C, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
January 29, 2013
Wonderful news! Thanks for sharing your comments. Glad you enjoyed your room with a view. Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria IL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great location-steps from Michigan Ave.”
5 of 5 stars Reviewed December 2, 2012 via mobile

My husband and I stayed at this HGI on a recent Christmas shopping trip. The location was perfect! Michigan Ave and all of the downtown sites are literally right outside your door.

The hotel was clean. The room was well equipped with a fridge. The walls are a little thin but turning on the fan on the wall unit really helps to drown out the noise inside and out. Internet access is included in the room rate. Parking is high but on par with the rest of the hotels in Chicago. The breakfast buffet at Weber Grill was good but expensive for what you got at $15 per adult.

All in all this is a great hotel and I would not hesitate to stay here again.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask mygavin03 about Hilton Garden Inn Chicago Downtown/Magnificent Mile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark C, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
January 29, 2013
Thank you for the nice overview of your visit to our hotel and our nearby attractions. We are fortunate to have Michigan Avenue just steps away. Glad you enjoyed your stay! Take care.
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Indianapolis, Indiana
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Great location, walking distance to everything downtown!”
4 of 5 stars Reviewed November 25, 2012

Nice hotel, very clean, great service, great people.. Not upscaled in any way but great value for the money, much better than other hotels for the same price. I believe the biggest advantage : no need to drive at all! That is wonderful, believe me, thinking this is Chicago ( horrible traffic city!) and I am here on Thanksgiving weekend, biggest shopping weekend of the year. I hardly hear any English, seems like entire world is here to shop :-) Anyway, is nice to have a great dinner and wine and walk for only 2 min to your hotel. The rooms are comfortable and relaxing! Will certainly become my "spot" when I come back to the city.

Room Tip: Chose level 22 or 23 and away from the street which can be noisy from the sirens. You may miss the v...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask UpscaledIsGreat about Hilton Garden Inn Chicago Downtown/Magnificent Mile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark C, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
January 29, 2013
Shopping along the Magnificent Mile is one of our hottest attractions. I agree with your sentiments about how convenient our location is...once you get settled you can just walk to everything and not have to drive! Take care.
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CT
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Great Location, Great Room and very reasonably priced”
4 of 5 stars Reviewed November 24, 2012

From Check in to Check out this hotel was great. The location allows easy access to everything in Chicago. The train stops are directly across the street. The direct neighborhood offers amazing restaurants, bars and 24 hour stores. I enjoyed my stay here and would definately return. I cant stress enough how perfect the location is for tourists in Chicago.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 6 more reviews by Zman73 for Chicago
Ask Zman73 about Hilton Garden Inn Chicago Downtown/Magnificent Mile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark C, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
January 30, 2013
You summed up our location perfectly. There is nothing better than stepping out for a day or night of fun and taking the elevator home! Everything a guest in our fair city needs is just steps away and everything else is easily reached either via the subway downstairs or a short cab ride. Thank you for the helpful insights about your experience staying with us.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“The Hilton Garden Inn does a great job offering off season rates to travelers visiting Chicago and exceeds.all expectations! Th”
5 of 5 stars Reviewed November 23, 2012 via mobile

Excellent ! Ease of check-in, large clean room for $99 per night (mid-week) and quiet room. Room has mini frig, microwave, flat screen TV, desk and queen bed. I will refer Hilton to all friends when visiting Chicago!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask ChartHouseInn about Hilton Garden Inn Chicago Downtown/Magnificent Mile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark C, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
January 30, 2013
We are delighted you enjoyed your stay with us. Thank you very much for referring your friends to experience our special brand of hospitality too! Take care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Garden Inn Chicago Downtown
Hilton Garden Inn Chicago
Hilton Chicago
Chicago Hilton
Address: 10 E. Grand Avenue, Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#50 Business Hotels in Chicago
#61 Family Hotels in Chicago
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
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