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“Would stay here again in a heartbeat” 4 of 5 stars
Review of Hampton Inn & Suites Chicago - Downtown

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Hampton Inn & Suites Chicago - Downtown
3.0 of 5 Hotel   |   33 West Illinois St, Chicago, IL 60654   |  
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Ranked #30 of 174 Hotels in Chicago
GreenLeadersBronze level
Copiague, New York
Top Contributor
75 reviews 75 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
“Would stay here again in a heartbeat”
4 of 5 stars Reviewed July 16, 2007

Recently we visited Chicago and stayed at the Hampton Inn. We had a corner suite which was perfect for us. The staff friendly and accommodating and ready at a moments notice to help. The location was very convenient - right on the blue trolley line to Navy Pier and within walking distance of Michigan Avenue, the Magnificent Mile, theaters and good restaurants. Great stay and would stay here again.

Stayed June 2007
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,457 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NY
Top Contributor
65 reviews 65 reviews
15 hotel reviews
Reviews in 38 cities Reviews in 38 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed July 3, 2007

The Hampton Inn and Suites in downtown Chicago is truly an outstanding hotel for many reasons. First the room is very clean the bed is comfortable. Second the staff is very helpful and very professional. Third the location is very good.

What separates this hotel are the little things. The hotel has a spa, pool, sauna, and fitness center. In the pool area, there are ample towels so you don't have to go to the front desk to get them. In addition there are many water bottles in the fitness room saving time and money after a workout.

In addition there is an excellent breakfast including breads, hot and cold cereal, fruit, hot choices which change daily, teas, and juices. Today the hot choices were sausages and French toast which I didn't like. I mentioned this to the staff and they offered to make me eggs and waffles which were great. They just find every way to go out of their way for you at this hotel.

There is also a computer room with 4 terminals in case you want to connect to the internet. There is a printer as well.

I would stay here again and again and recommend this for everyone.

  • Stayed July 2007
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2007

Our group of lady friends of 65+ years recently stayed at the Hampton Inn in downtown Chicago. We had a corner suite which was perfect for us. Even the sofa sleeper was comfortable. The staff was some of the friendliest we have ever encountered - always ready to help us. The location was very convenient - right on the blue trolley line to Navy Pier. It is within walking distance of Michigan Avenue, the Magnificent Mile, theaters and good restaurants. When it is time for our group to return to Chicago we will be staying at the Hampton Inn.

Stayed July 2007
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans
Top Contributor
69 reviews 69 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 26, 2007

Recently we visited Chicago and stayed at the Hampton Inn. We couldn't have had a more delightful trip. The location was central to most activities. . shopping, tours & restaurants. The staff was attentive from the moment we stepped out of the cab to Sonya in the breakfast room.
Chicago you are our kind of place!!!
We loved the Millineium Park, Art Institute, Cultural center, Hancock Building, Field museum, etc.
The flowers were beautiful and on every street, corner, windowbox, and even the river!
We will be back

  • Liked — size of rooms and location
  • Disliked — nothing
  • Stayed June 2007, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 26, 2007

Would highly recommend for families. We stayed with our 2 girls, aged 11 and 6 and location was great for us. Is in walking distance of the theaters (saw Wicked, perfect for both girls) and walked there, got lost on way back but that is purely my fault, same thing with Am Girl. Anyone with a nominal sense of direction would be fine. Is close to many restaurants, - Frontera, Harry Caray, Rainforest , Uno's to name a few. We also hopped the free trolley, just down the street, that goes to Navy Pier.
The pool area was clean with non slip mats surrounding it and a nice sun deck outside. The service was efficient and friendly, the free breakfast a big money saver, and the beds very comfy. We heard the fire trucks but didn't wake us up ever. We took a cab to catch the orange line to Midway and had a little trouble figuring that out as the cab dropped us on the corner so it took a little longer than planned but worked out.

  • Stayed June 2007
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco CA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 25, 2007

We stayed here for four days in mid June 2007. The hotel was in a great location. We did hear the sirens from the next door fire station a few nights but it was tolerable. The room was clean and the beds were comfortable. The kitchenette was a bit tired-the cabinets were banged up. The breakfast buffet was OK. One day it was good but the other three days it was mediocre and on the weekend it was PACKED with people. But for the price this hotel was a fabulous deal in downtown Chicago and a great place to stay with kids. Friendly staff.

Stayed June 2007
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelby Township, Michigan
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 25, 2007

Our family of five stayed at the Hampton Inn & Suites at 33 West Illinois from June 17th to the 21st.

We stayed in room 419, a corner suite overlooking both Illinois and Dearborn Streets. It was close to the elevators, but that didn't bother us. The hallways were very quiet at night--no wild partying going on.

Our check-in was fast and error-free.

The room had a bedroom with two full beds. In the living room there is a fold-out couch/bed, which was miserable and fit only for children. There is enough space in either room for a fold-out cot which were 10 dollars a night.

The hotel is convenient to the free trolleys and to the buslines and many of the interesting restaurants (Ed Debevics, Gino's East, House of Blues, Harry Caray's etc).

Yes, there is a fire station at Dearborn and Ilinois, but I don't think there would be any hotel around that wouldn't hear their runs. They have three ambulances and three fire apparatus, and they do go on a lot of runs. You can also go to the station and buy Chicago Fire Department t-shirts from one of the guys--just ask one of the guys sitting around outside. Nice shirts/reasonable price. Everybody wanted one.

I was very impressed by the employees all the way around--they were polite and courteous and were always handing out cold water bottles!

The room was clean and new enough. The beds and bedding were clean and in good condition. The bathroom lacks a powerful ceiling fan.

The kitchen area was clean and it was so nice to have a fridge to keep our food in!

The pool/jacuzzi/sundeck was clean and fairly underutilized while we were there. We never saw more than 8 other people anywhere around.

The breakfasts were good--a different main course every day, from scrambled eggs to french toast sticks to biscuits and gravy. Add in the daily bagels, toast, fruit and juices and you easily had a meal for the family.

If you have trouble getting a wireless signal on your laptop, the front desk will loan you a LAN gig, which you plug into your computer. It worked for us, although we had to keep the LAN antennas higher than the desk (on top of a lamp) to get a reliable signal.

In summary, we had a very good experience at the Hampton Inn Suites. Besides that foldout couch, I can't think of a bad thing to say about the Hampton Inn and Suites.

  • Liked — Spacious Suite with fridge and counter-top eating area
  • Disliked — foldout couch missing springs and very uncomfortable
  • Stayed June 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Chicago
#21 Green Hotel in Chicago
#23 Family Hotel in Chicago
#26 Romantic Hotel in Chicago
#36 Business Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Official Description (provided by the hotel):
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn

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