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“Chicago Hampton Inn” 5 of 5 stars
Review of Hampton Inn & Suites Chicago - Downtown

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Hampton Inn & Suites Chicago - Downtown
3.0 of 5 Hotel   |   33 West Illinois St, Chicago, IL 60654   |  
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Ranked #29 of 174 Hotels in Chicago
GreenLeadersBronze level
Louisville, United States
1 review
1 helpful vote 1 helpful vote
“Chicago Hampton Inn”
5 of 5 stars Reviewed February 28, 2014

Good location, great decor, great staff, great accomodations! Perfect for staying just outside the busy Michigan Ave, yet close enough to enjoy everything downtown has to offer. Hotel decor was very nice and the hotel is well-maintained. With the exception of the occassional emergency vehicle noise, my stay was perfect.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Guest Experiene Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, March 6, 2014
Hello Aimee,

I appreciate you taking the time to leave us a review of our property and for the compliments regarding our decor. I particularly like our decor as it is inspired by Frank Lloyd Wrights work and truly does make us a unique Hampton Inn. Along with our amazing staff and convenient location it makes our hotel something special. I hope we have the oppertunity to have you as our guest again in the future.

Have a great week,

Alex Sailor

Alex Sailor
Guest Experience Manager
Hampton Inn & Suites - Chicago Downtown
Alex.Sailor@Hilton.com
p:312-832-0330
f:312-830-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,456 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
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English first
Champlain, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2014

First time booking a seminar here. We will be a repeat customer. All attendees were pleased with the hotel. Our Instructor thought the meeting room was excellent along with the sleeping rooms. Very easy to organize a meeting here, Sales staff were very pleasant and extremely helpful. Will highly recommend this hotel. When in Chicago we will book here!!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, March 6, 2014
Hello Patricia,

Thank you so much for the review of our hotel and particularly the great comments about out sales staff. They really are great, and do a lot for the hotel that doesn't get noticed by all of out guests. I'm glad they were able to enchance your experience with us. I'm very happy to hear that you'll be back with us in the future, and I look forward to having you guys again.

Have a great week,

Alex Sailor

Alex Sailor
Guest Experience Manager
Hampton Inn & Suites - Chicago Downtown
Alex.Sailor@Hilton.com
p:312-832-0330
f:312-830-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 26, 2014

The staff at this hotel from front desk to cleaning were excellent. They were friendly and very helpful. We had a room that was on the back side away from a nearby fire station, so it was quite quiet. The rooms were clean and very livable. Pool was down at the time which was a draw back, but the hotel had that area covered by having another hotel pool available to us.

Room Tip: find out if there is a quieter side if you are a light sleeper and ask for that area
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, March 6, 2014
Hello,

I'm happy to hear you enjoyed your experience with us and I appreciate the advice to future guests. I do advise any future guests who are light sleepers to please notify us at check in so we can do our absolute best to get you into a room that is particularly quiet. We don't have you to have any trouble sleeping at all. I apologize for the pool being down while you were with us. Please come back this summer when its scorching hot out and jump in, its quite refreshing.

Thanks,

Alex Sailor

Alex Sailor
Guest Experience Manager
Hampton Inn & Suites - Chicago Downtown
Alex.Sailor@Hilton.com
p:312-832-0330
f:312-830-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
1 review
4 of 5 stars Reviewed February 26, 2014

Great place downtown to get away for the weekend. Great spot close to pubs and restaurants. Good value for the location. Off site parking by Weber Grill has great deals. Make sure to get the Suite style room with the kitchenette. It is great for entertaining friends.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, March 6, 2014
Hey Troy,

Thanks for sharing your experience with us and for the advice to future guests. I'm glad you were able to find affordable offsite parking. I would have to agree with you 100% about our suites. Our corner suites in particular are great for entertaining guests. They're larger than most apartments downtown, have the full kitchenette, and a view that makes it such a bargain.

Have a great week,

Alex Sailor

Alex Sailor
Guest Experience Manager
Hampton Inn & Suites - Chicago Downtown
Alex.Sailor@Hilton.com
p:312-832-0330
f:312-830-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 26, 2014

We were very pleased with our hotel stay for the most part. The staff were the friendliest we have ever had at a hotel. They greeted us and seemed to genuinely care about their guests. The breakfast was out of this world good and the rooms and beds were extremely comfortable.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, March 6, 2014
Hello Hardlymakingit,

I appreciate you taking the time to leave us a response on here as well as the great comments regarding our staff. They truly are great and make out hotel what it is today. Through their hard work and general desire to help our guests were able to undergo great experiences with our guests. Hope you had a safe trip home.

Have a great week,

Alex Sailor

Alex Sailor
Guest Experience Manager
Hampton Inn & Suites - Chicago Downtown
Alex.Sailor@Hilton.com
p:312-832-0330
f:312-830-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
132 reviews 132 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed February 26, 2014

Pros: Located in the heart of downtown Chicago, very comfortable beds and pillows, above average breakfast options, very clean, quiet night, powerful shower, decent meeting area space for presentations/events and professional staff.

Cons: Our room had no floor lights, we only had the lights by the bed so it was a bit awkward walking into the room at night and fumbling our way to those lights. Also, there wasn't a clear work space available for the average guest.

Summary: I had a great nights sleep here, enjoyed the proximity to the city, and did not leave disappointed. I would recommend staying here.

Green Features: The only real involvement for guests I was able to notice was the linen reuse practice.
  • Stayed February 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, March 6, 2014
Hello,

Thank you so much for the detailed review of our property as well as the compliments! I agree with you, our location and breakfast are great. As far as the workspace goes all guest rooms have the desk and computer chair. However, if you're planning on doing a lot of work in-room while you're our guest I would suggest our suites to future guests as they have more space for working in. Hope we have the chance to have you as our guest in the future.

Have a great week,

Alex Sailor

Alex Sailor
Guest Experience Manager
Hampton Inn & Suites - Chicago Downtown
Alex.Sailor@Hilton.com
p:312-832-0330
f:312-830-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, Michigan
1 review
5 of 5 stars Reviewed February 22, 2014

Came to Chicago this past week with my family and stayed at your location. We could not have had a better experience. The staff was amazing, especially Daniel at the continental breakfast...he always took a moment to greet my family asking about the prior days events and what we were going to do today. The accommodations were great and the location was perfect for accessing transportation to all the main attractions. I would definitely recommend to everyone coming to Chicago to stay here. I will definitely be staying here during my future visits to Chicago.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review, March 5, 2014
Hello Joe,

I'm happy to know you'll be returning to Chicago, and would like to thank you for sharing your experience with us. I'll be sure to pass your compliment on to Daniel when I see him next. With the combination of our friendly breakfast staff and a ton of options, I can confidently say I think we have the best free breakfast in town. I get constant compliments from guests in the morning when I'm up there. I'm happy your family enjoyed your time with us and hopefully y'all can make it back in the summer when its nicer outside.

Have a great week,

Alex Sailor

Alex Sailor
Guest Experience Manager
Hampton Inn & Suites - Chicago Downtown
Alex.Sailor@Hilton.com
p:312-832-0330
f:312-830-0333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Chicago
#21 Green Hotel in Chicago
#24 Family Hotel in Chicago
#26 Romantic Hotel in Chicago
#36 Business Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Official Description (provided by the hotel):
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn

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