I've stayed two years in a row at this location and can say the beds and rooms are very comfortable. The included hot and cold breakfast; coffee/tea anytime are very good. Indoor pool, sauna, etc. very nice. The staff is friendly and helpful. The location is convenient and easy to walk to not only Michigan Avenue but many good restaurants within a couple of blocks, including the one attached to the hotel. The underground is 2 blocks away and bus stop one block away. There are only two negatives. First is that the fire department is next door and if you are in a room near is, the noise is not pleasant. They need seriously to increase the sound barrier in the windows. The second is that parking is about $40 per night which I find unacceptable for a hotel of this price. Otherwise, if you don't have a car to park and you get a room away from the fire station (or are not bothered by the noise), then this is an excellent hotel for a visit to Chicago.