I would not advise you to stay here. The apartment was modern and clean with an excellent location. However, we stayed there in the winter and the heating did not work. The rooms were absolutely freezing, the bathrooms were the worst, they actually felt as cold as it was outside. There was only one person on duty to assist guests and he was unhelpful. When we expressed our dissatisfaction we were told that all the rooms in the building are cold and the bathrooms are especially so. He did try several times to fix the heating but was unsuccessful. It really spoiled our time in Chicago as we had to sleep with our coats on and showering was extremely unpleasant. Unfortunately, it was over the Thanksgiving weekend and we were unable to find alternative accommodation.
- Official Description (provided by the hotel):
- Luxury suites at the Walton Residence offer the freedom, space, and comfort of everyday living, in addition to the comforts and conveniences of a world-class residential building. ... more less
- Also Known As:
- The Walton Residence Hotel Chicago