We booked this hotel through Hotwire, so we didn't necessarily choose this hotel specifically. We were looking for a hotel in the city close enough to major attractions and the White Sox stadium (where we were seeing a game), but also didn't want to pay a fortune by staying right downtown... We knew when booking that we would be in the south side of downtown Chicago and were willing to make the sacrifice of distance for price.
The hotel is quite nice (nicely decorated, friendly staff, etc) but a little far south - not far enough south to REALLY feel unsafe, but far enough south that it is quite a walk from major attractions and there's not a lot of restaurants within immediate walking distance (because of the lack of restaurants, we paid the $16/person for the breakfast buffet in the morning - not really worth the price, in my opinion, but there weren't any other breakfast options in the area). That being said, it's right on the State Street bus line (right in front of the hotel) which takes you right downtown within about 15 minutes. Transit is very easy to navigate.
The distance aside, the other major downside of this hotel is the fact that it is located right beside the train. Chicago trains are LOUD and you can clearly hear them go by from inside your room. In fact, they are so near that we could feel it shake the bed (the headboard was actually rattling until we stuck something behind it to absorb the impact). Even for a heavy sleeper like myself (I can sleep through practically anything...) it woke me up a couple of times through the night.
The staff were very friendly and we had no problem parking. That is a HUGE bonus for a hotel in Chicago - free parking! It is first come, first served, but there seemed to be enough spots AND it was gated so we felt our car was safe and secure. Although checkout is 11 AM, when we asked the staff kindly told us we could stay parked in the lot till about 4 which gave us some extra time to explore the city before our evening game.
Another very minor comment (it wouldn't be something that would prevent me from returning, but just something I noticed...) the cleaning staff tended to keep their carts in the middle of the halls making it difficult to get around. Again, nothing I would make a big deal out of, but just seemed a little unprofessional.
My favourite part of the hotel was the bathroom - very spacious and the bathtub was so big and deep! Awesome...
Overall, it is worth the price if you want to save some money by staying closer into the city (rather than the outskirts or by the airport), but I MAY be tempted to splurge a little next time to be closer to some of the attractions downtown.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your survey. Guest feedback is one of the best ways to gauge our performance and I would like to thank you for your willingness to share. I am happy to hear that your stay was good, but next visit we will have to change that to great. Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.