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“Nice addition to the area” 4 of 5 stars
Review of Chicago South Loop Hotel

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Chicago South Loop Hotel
3.0 of 5 Motel   |   11 West 26th Street, and W 26th St, Chicago, IL 60616   |  
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Guests Enjoy FREE PARKING
Ranked #110 of 178 Hotels in Chicago
New York, NY
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice addition to the area”
4 of 5 stars Reviewed March 24, 2013

We stayed at the Chicago South Loop Hotel for a few nights in late February. The hotel is actually situated in an area that is still in the process of gentrification, so there are not a lot of businesses within walking distance; it is not an area that you want to be walking around, especially if you are from out-of-town and don't know the area. As a Chicago native familiar with this neighborhood, I would recommend this hotel to travelers with their own car, and the hotel has 2 parking lots (one gated with hotel key entry) to accommodate such travelers.

The hotel itself is still fairly new and nicely maintained. The hotel staff are friendly, albeit their front desk staff are not the most organized and there was a wait to check-in. The rooms are very clean and pretty standard fare. The beds are comfortable and we enjoyed our stay. There is a bar and restaurant on-site. We were planning on eating breakfast there, but the restaurant was closed and dark, when we tried going there. In the rooms, there is a binder of menus from local restaurants that will deliver to this hotel and there are a few restaurants within a 10 minute drive (like Carmen's Pizza on 24th & Archer).

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, April 5, 2013
Thank you for your response. The complimentary parking at the hotel is a great amentity and a rarity around the Chicago area. I am sorry to hear that you never got a chance to experience the restaurant, you will have to give them a try on your return. They do make an amazing mushroom risotto!
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879 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cedar Rapids, Iowa, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 22, 2013

This boutique hotel appears to be smack in the middle of nowhere, but it is within walking distance of McCormick Place to the east, and Chinatown to the west. Free parking, reasonable rates and proximity to the convention center are the big draw for me. The staff are incredibly accommodating, too.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, April 5, 2013
Thank you for your kind words. We are committed to providing our guest with excellent customer service and accommodations to match and we are please you enjoyed your experience with us!
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Sun City, California, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 18, 2013

We recently spent a four day pleasure trip in Chicago, and found the Chicago South Loop Hotel ideally located - close to Midway Airport and the Hyde Park area, and an easy drive north into downtown. The hotel has been remodeled fairly recently, and the rooms were large and clean. Free wireless internet was included. Housekeeping staff was especially helpful and friendly. Overall, a good value for the price!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, April 5, 2013
Thank you. We have heard some great feedback about the upgrades that have been made to both the rooms and the lobby; especially the new beds! We are pleased you enjoyed your experience and can’t wait to welcome to the city of Chicago.
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Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 17, 2013

very pleasurable experience! Big rooms with comfortable beds with friendly service. Just got through spending 5 nights there. The negative reviews I read all worried about the location. Don't believe them! The CTA bus #29 stops right on the intersection of 26th and State, about 50 yards from the hotel, and will take you all the way to the Red Line train or to all the tourist locations on State. Once you get off on State you are just a block away from Michigan Ave. If you want a cab ride instead there was always one waiting. About a 10 minute walk from the McCormick Center and about 15 minutes from Chinatown.

Staff was very friendly and helpful. I highly recommend when you want to get the Chicago experience for a great price!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, April 5, 2013
Thank you so much for writing about your experience at our hotel. That is exactly the word we are trying to get out. We hope to see you on your next visit to Chicago!
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1 review
3 of 5 stars Reviewed March 11, 2013

Good overall experience, with the exception of incredibly rude staff in the breakfast cafe. They made us feel as if we were an inconvenience to them. Learn some customer service! Friendliness goes a long way!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, March 14, 2013
I would like to apologize for the negative experience you encoutered at the restaurant. I will be informing their management staff about this survey. If you need anything in the future please do not hesitate to ask!

Ryan Doyle
rdoyle@fhginc.com
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Louisville, Kentucky
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 7, 2013

I used Chicago Loop Hotel while I was attending a convention at the McCormick Convention Center. The hotel is close to the convention center (a taxi ride is still necessary). It has clean and spacious rooms. The staffs are friendly and helpful. The rate was very competitive compared to other hotel in Chicago. The only challenge was to get a taxi in the evening as the area is away from downtown.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, March 14, 2013
Thank you. It is true that we are an under $10 ride to McCormick place or around a fifteen minute walk. Glad to hear your experience with us was enjoyable!
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Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 3, 2013

Clean comfortable and convenient. Nicely sized rooms. Free Parking in limited access, guarded parking lots. Breakfast in the small cafe/coffee shop ok, but avoid the restaurant's breakfast buffet. Lunch in the bar was very good. Spacious lobby was great for meeting friends. Closeness to IIT, McCormick Place and China Town is a plus. Group pricing for visit to IIT made this a Chicago bargain. Yes we recommend it, yes we will stay again.
Jackie was splendid at the registration desk.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, March 14, 2013
Great to know you found your new spot in Chicago. I will be passing your kind words on to Jackie!!

Thank you and see you soon.
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Additional Information about Chicago South Loop Hotel

Address: 11 West 26th Street, and W 26th St, Chicago, IL 60616
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Wheelchair access
Hotel Style:
Ranked #110 of 178 Hotels in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chicago South Loop Hotel 3*
Number of rooms: 232
Official Description (provided by the hotel):
Experience all of the vibrant energy and excitement of Chicago, when you stay at the Chicago South Loop Hotel. Ideally located near McCormick Place and just minutes away from attractions like the Shedd Aquarium, Millennium Park, Navy Pier, Chinatown, and Magnificent Mile shopping, our sophisticated boutique hotel offers the perfect combination of classic style, impeccable guests services and a prime location in the heart of Chicago's historic Bronzeville District. Whether you're visiting the Windy City for business or pleasure, you'll enjoy modernized and spacious guestrooms, central location and fabulous service from our welcoming hotel staff. ... more   less 
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