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Chicago South Loop Hotel: Traveler Reviews

3.0 of 5
11 West 26th Street, and W 26th St, Chicago, IL 60616
Hotel amenities
Chicago South Loop Hotel
Ranked #80 of 164 hotels in Chicago
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542 reviews from our community

Traveler rating
    201
    202
    83
    34
    22
See reviews for
Families
94
 
Couples
113
 
Solo
68
 
Business
187
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Milroy, Indiana, United States
1 review
1 helpful vote 1 helpful vote
“Best value in chicago”
4 of 5 stars Reviewed February 12, 2013

If you are tired of small hotel rooms you need to try the Chicago South Loop Hotel. Nice large clean rooms, wonderful staff . only thing I would have liked to have had was a nice coffee shop,and room service. There was a "canateen" where you could get a simple breakfast, and coffee but you either sat on stools at a bar, or took the items back to your room.
There is a nice restaurant and bar in the hotel which I did not use so can not review the food. Gated Parking, secure entry to the hotel and a staff that will go the extra mile for you is reason enough to stay at this hotel.
My only complaint was the rude, and loud neighbors, who came in late and made all kinds of noise in the hallway. when asked to keep it quiet, I was told to shut up and go in my room. This problem was handled by the staff and no further noise was heard the rest of the night.
I had business at McCormick place and was able to park my car for free at the hotel and take a $6.00 cab ride the few blocks to the center and not worry about finding parking. I can not say enough about the staff who allowed me a late check-out which made my experience even better. I will definitely use this hotel again.

Room Tip: Ask for the quiet side of the Hotel. Hotel needs to sound proff the doors.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Theodore C about Chicago South Loop Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review
February 24, 2013
Glad to hear you enjoyed your experience and found the hotel so accommodating. I apologize for the noisy neighbors, but pleased to hear security was able to resolve the issue.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
“Great Place to Stay”
5 of 5 stars Reviewed February 12, 2013

My husband and I stayed February 2013. No problems at all. A very comfortable hotel and another great thing...parking is free! The hotel was clean, rooms are large, refrigerator in the room, staff was very friendly and helpful. The food in the restaurant was great. Easy taxi ride to McCormick Place for a little over $5. You could walk to McCormick if the weather was nice. After reading other reviews, we asked for a room on the quiet side and it was very quiet. We also parked in the gated lot which was right outside the lobby doors. Thanks to reading the other reviews we decided to stay and glad we did!

Room Tip: We asked for a room on the quiet side after reading other reviews...it was very quiet. We parked in...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask JB411_13 about Chicago South Loop Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review
February 24, 2013
Thank you so much for your kind words. It is true that we are conviently located near McCormick Place. We also just had new beds placed in all the rooms! See you soon.
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Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Nice stay. Good price. Close to McCormick.”
5 of 5 stars Reviewed February 7, 2013

I found a fantastic rate on H O T WR. Worth every penny. Less than 2 miles to McCormick Center. Free parking, not a place where you can walk to find things to do. I did not use the business center, it had a 4-5 computers and a printer. I used the fitness center, it was clean and all the equipment was in working order.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Hensemon about Chicago South Loop Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review
February 11, 2013
Great to hear that you really enjoyed our hotel. And you are right; McCormick Place is conviently close to the hotel. Thank you and we hope to welcome you back soon!
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Las Vegas
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“The food was good , too!”
4 of 5 stars Reviewed January 30, 2013

We agree with other reviews about the size of the room, cleanliness, and the location, which were all great. We requested the quieter side and did not hear anything. We also found out they had gated parking, so we moved our car from the regular to the gated parking lot.

Not wanting to drive anymore, we decided to go to the bar to have something to eat and ordered the burger with fries. It was out of this world! A huge portioned burger with delicious fries. We ended up ordering more fries to take back to our room!

Room Tip: Request the quiet side of the hotel, and ask for the gated parking.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Vacationset about Chicago South Loop Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review
February 11, 2013
Thank you so much for the kind words. Glad to hear that you such a positive experience with us. We also agree that the bar and restaurant do a great job. Next time try the grilled chicken sandwich!
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“A good value”
3 of 5 stars Reviewed January 4, 2013

Big room. Fridge. Clean. Located right on the bus route, which will take you directly to the Pier in less that 30 mins. Nowhere around there to get a coffee/food except a lackluster canteen on the main floor, but it was so easy to use local transport to get around the City I would go back there. Felt totally safe going in and out of hotel from the bus stop late at night, but I wouldn't recommend wandering around the neighbourhood at that time (but that was just me, not that I know for certain if there are any problems). Had read from previous posters that front desk was not that helpful, but I didn't experience that. They were fine. It is not a luxury hotel but was a good value for your money.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
Ask iTravel67 about Chicago South Loop Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review
January 13, 2013
Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chicago South Loop Hotel

Address: 11 West 26th Street, and W 26th St, Chicago, IL 60616
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #80 of 164 hotels in Chicago
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Chicago South Loop Hotel is the second closest hotel to McCormick Place Convention Center. It is located within the Chicago Museum District, Chinatown and Bronzeville neighborhood. The hotel is located 4 miles south of Chicago's City Center, 9 miles east of Chicago Midway Airport, and 22 miles Southwest of O'Hare International Airport. ... more   less 
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Chicago South Loop Hotel
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