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“Loved our stay here, wouldn't hesitate to stay again!” 4 of 5 stars
Review of Chicago South Loop Hotel

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Chicago South Loop Hotel
3.0 of 5 Motel   |   11 West 26th Street, and W 26th St, Chicago, IL 60616   |  
Hotel amenities
Ranked #99 of 169 Hotels in Chicago
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Loved our stay here, wouldn't hesitate to stay again!”
4 of 5 stars Reviewed December 20, 2012

We stayed at the South Loop hotel Nov 29-Dec 3, 2012. This was our first trip to Chicago. At first glance in google maps, the area looks kinda iffy... there's lots of construction going on right next door, and plenty of vacant lots and abandoned storefronts. But it's not as bad as it sounds!

Pros: although the location was in south Chicago, away from most of the hustle and bustle, it's at the corner of State St. Just take the 29 bus straight into downtown, the bus stop is literally steps from hotel.

The people working at the desk were very nice and polite. They stored our luggage for us until check in.

Our room was huge! We had a corner room on the 3rd floor. Just a basic double queen bed room. Plenty of bright sunlight and space. Included was a desk, mini fridge, coffee maker (eh) and seating area with two high back chairs and a glass table. Great for sipping coffee or eating a quick meal. Bathroom was also decently sized. Plenty of counter space. A full length mirror by the bathroom and a closet with iron that had full length mirrored doors.

Price! Our trip included a 4 night stay plus round trip flight from NC for $318/person. We booked through Priceline and I'm not sure how much of that was flight vs. hotel, but it's still a deal no matter how you look at it.

Pump shampoo and body wash dispensers in the shower. Breck moisturizing shampoo and some kind if great smelling Dial body wash.

Cons: the sheets were kind of rough (but clean!) and the beds were pretty hard. Pillows felt kind of lumpy and cheap. But I had no problems getting a decent nights sleep, no back or neck pain, etc.

The hot water seemed to run out in the morning and evening times. Midday you could take a long hot shower, otherwise you better make it quick. And the shower area was a huge jacuzzi tub (no fancy jets or anything) with a shower head, so while taking a shower if you weren't standing directly underneath the water, you froze.

No conditioner for your hair. No mini conditioner bottles available. Be sure to bring your own! Mini soaps were ok but not really necessary. A regular Hair dryer was also included, not the kind that's attached to the bathroom wall. A plus in my book.

Coffee maker made single cups. It wasn't very good, only okay. No creamer in the room. Only sugar and sweetener. However you can get mini liquid creamers downstairs in the cafe for free. Many flavors. We stocked up!

There's a bar/restaurant downstairs. Foods kinda pricy but very good. We only ordered food to go one time. The pesto chicken flatbreads were yummy and plenty for 2 people. I ordered at the bar. Also the bartender stole my change. It was only 44 cents and I was the only person in the bar. She wasn't busy or overwhelmed. She had the personality of the damp rag she wiped up the bar with. Blank stares. It puzzled me more than anything. She didn't have to count change, the computer did it for her. I could see the subtotal on the screen. Weird.

There was also a cafe Down stairs that made made to order food on the grill, probably good for a quick breakfast or lunch but we didnt eat there. There was also a gift shop that was never open when I passed it. Sometimes this was midday. They must keep odd hours. Also in the hotel was a beauty shop. Also didnt use.

The elevator is the slowest elevator known to man. There's only one. We took the stairs when possible.

Most if the cons were very trivial. I would not hesitate to stay here again. Enjoyed my time here.


  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, December 27, 2012
Thank you for your honest feedback. Hope to see you again shortly!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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687 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Chicago
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 12, 2012

enough space to read and study and take a break
not far away from congresscentre
envirement dark at night
Could the lunch also be open on thursday and friday?
Friendly service day and night:you do not loose time by waiting

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, December 13, 2012
Please come join us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petoskey, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2012

Stayed here 4 nights after bolting from the Ramada. Seems very upscale by the grand lobby and formal dressing on the front desk staff. Very friendly and polite. Incredible value at under $100 per night (at least in December) - including free parking - thought there must be a 'catch', but the bill was the bill - no hidden charges ($1.00 for a local call for pizza). Large room, 3 meal options on site. Felt safe - never saw any 'undesirables' near the building. A little noisy as it's 1 block from the L, but hey - it's the city right? Will definately stay here if in the area again!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, December 13, 2012
Thank you and hope to see you soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, De
Top Contributor
97 reviews 97 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 26, 2012 via mobile

Our daughter attends school nearby and this is our 'go to' hotel to say. Reasonably priced, clean, safe, friendly staff, and nice rooms. We've been stayed here quite a few times in the last couple years and never have been disappointed.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, December 2, 2012
Thank you!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
carmel, in
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 23, 2012

Stayed 1 night at the Chicago South Loop. If I could exclude the check-in and having to deal with the unhelpful front desk staff (the morning shift) and then paying $16 for a VERY lackluster (customer service-wise) breakfast buffet, I'd give the place 5 stars. Clean, comfortable, very reasonably priced and conveniently located, the hotel is perfect for any business travel. Free parking + free wi-fi seal the deal.

You may want to skip staying on Saturday night if you want some sleep. We stayed on Saturday night and there was some sort of a function/party at the downstairs restaurant and we could hear that base booming up on the 3rd floor till 2am. Add to that some obnoxious, drunk female who felt the need to scream and laugh at the top of her lungs outside beneath our windows and it was hard to get to sleep.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, December 2, 2012
Thank you for your survey. Customer service is something that we pride ourselves on and will be discussing your survey with our staff. I would like to apologize for what you encountered, but hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Contributor
17 reviews 17 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 19, 2012

Our group of three (one couple, one friend) booked this hotel to attend a beer festival at the Bridgeport Arts Center, located 2 miles away from the hotel.

While this hotel is priced on par with others closer to downtown, we received a $50 discount for the event we were attending, which was a major factor in our decision. Take note, the location is much better suited for McCormick Place travels and not wanting to walk right out and be Downtown. FREE PARKING.

Check in was easy, and we were allowed to check in at 1130, way before their listed check-in time which was very convenient. Sadly, the ATM was out of order and we had to visit the next nearest ATM which is a Chase Bank ATM at 19th and State. Cabs were ready and waiting at 1230 when we needed one for our journey to the festival.

The room was plenty spacious and the pillows were wonderful. Bathroom was large, but water pressure was very low. Rooms were quiet aside from the rumble of what sounded like loud A/C/HEAT venting in the walls. We never heard a peep from other guests. Luckily we were on the opposite side of the hotel and didnt have to deal with the loud music from the club downstairs, which other reviewers have mentioned. I would not have been able to sleep through that.

When we returned from our event we grabbed food (wings and a burger) from the bar and ordered a few Budweisers. Prices were reasonable. However, when we asked to order the bartender stated the kitchen wouldnt be ready for an hour, yet other guests sat right down and ordered food from her...she never came back and informed us of the kitchen being ready. We flagged her down again and ordered anyway. It seemed to be a major inconvenience to the bar staff to have to take food orders. At least the wings were good.

Neighborhood: Its South End Chicago. Close to the Dearborn Homes, but I never felt unsafe. Parking is well lit and fenced in with an attendant.

Room Tip: Stay on the EAST WING to avoid the club music ruining your sleep.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, December 2, 2012
Thank you for the positive review, but apologize for the inconveniences you encountered. Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bennetts Harbor
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 19, 2012

We had to go so we crossed our fingers. What a pleasant surprise. It was great. The room was great, the restaurant food was great. Much more peacefull than staying downtown. A short 10 minute bus ride to downtown.We go to Chicago every year for the casual furniture show and next year we'll be coming back here for sure.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review, December 2, 2012
Thank you so much. We hope to see you back shortly!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chicago South Loop Hotel

Address: 11 West 26th Street, and W 26th St, Chicago, IL 60616
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Spa Wheelchair access
Hotel Style:
Ranked #99 of 169 Hotels in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chicago South Loop Hotel 3*
Official Description (provided by the hotel):
The Chicago South Loop Hotel is the second closest hotel to McCormick Place Convention Center. It is located within the Chicago Museum District, Chinatown and Bronzeville neighborhood. The hotel is located 4 miles south of Chicago's City Center, 9 miles east of Chicago Midway Airport, and 22 miles Southwest of O'Hare International Airport. ... more   less 
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