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Chicago South Loop Hotel: Traveler Reviews

3.0 of 5
11 West 26th Street, and W 26th St, Chicago, IL 60616
Hotel amenities
Chicago South Loop Hotel
Ranked #80 of 164 hotels in Chicago
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543 reviews from our community

Traveler rating
    202
    202
    83
    34
    22
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Families
94
 
Couples
113
 
Solo
68
 
Business
188
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Loud, very basic and miles away from anywhere!”
1 of 5 stars Reviewed November 18, 2012

Well to start with the positive, the staff were polite enough and the room was clean. However everything else about this stay was horrible. We were in Chicago during marathon weekend so when my other half booked most other places were fully booked and we ended up here as it was one of the most reasonably priced hotels available.

The hotel is a long way from pretty much everything we wanted to see and do; tourist attractions, good nightlife, nice restaurants etc. which meant we ended up spending a lot on cabs during the weekend we were there. The hotel and rooms are very basic and definitely no frills but the main thing that brings this hotel down in my ratings was the terrible "club" downstairs. I don't know if it was a regular event or if it had been hired out but every night of the weekend there was a dubious crowd hanging around by the entrance to it and the music was truly awful, believe me I know because from my 3rd floor room I could hear it as loud as if I was actually in there! Ruined what was already a very average experience. Honestly all I can say is do not stay at this hotel unless your only concern is cost. For me I would rather spend a fortune to stay somewhere nicer and more central if I return to Chicago, and we visited bars in some of the other hotels there so I know there are definitely nicer places!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review
December 2, 2012
I would like to apologize for the negative experience you encountered at our hotel. We strive for a guest experience that is both courteous and comfortable and apologize that we fell short. Please contact me if you would like to discuss your issues further.

Ryan Doyle
t. 312-674-2241 (direct)
t. 312-225-7000 x 1010
f. 312-225-2396
e. rdoyle@fhginc.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluffton, Ohio
1 review
“Great place!”
5 of 5 stars Reviewed October 28, 2012

I stayed here for 3 days while attending a conference at McCormick Place. My stay was extremely pleasant. Everyone at the hotel, restaurant, and bar were very friendly and helpful. The room was clean, comfortable, and well-attended. The coffee shop in the mornings was great for breakfast to go or eat in. The nicest part was the fact that it was one of the most affordable hotels within walking distance to McCormick Place.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCSL, Front Office Manager at Chicago South Loop Hotel, responded to this review
October 30, 2012
Thank you. We look forward to welcoming you back to Chicago!
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Rishton Lancashire England
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“South loop Chicago”
3 of 5 stars Reviewed October 27, 2012

Stayed here for 3 NIghts in Sept. Reception staff on arrival where very helpful rooms are large and looks like they had just been refurbished nice bathroom flat screen TV air con a bit noisy but as it was Sept did not need to use it. Location of the hotel is not central like they say but there is a good bus stop right at the door but it can take a good 30-40 mins at peak time.As we did not arrived until after 7 pm decided to eat in the Restuarant the food was good but was a bit pricey for what you got wine was expensive compared to everywhere else we went after this, but overall quite good there is nothing near this hotel for you to go to eat so the hotel as a monopoly at night. Loved Chicago but would probably stay somewhere nearer next time.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ElenorW about Chicago South Loop Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Guest Relations Manager at Chicago South Loop Hotel, responded to this review
October 31, 2012
Thank you for your survey. The bus is a convenient way to get downtown and Chinatown is just around the corner for some fantastic food ideas. Hope to see you again!
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San Diego, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Pleasantly Surprised”
4 of 5 stars Reviewed October 26, 2012

We were in Chicago for the Chicago Marathon. We initially had a reservation closer to the start but it was over $100 more a night and at least $25 a day for parking. So I changed our reservation to the Chicago South Loop Hotel. We were pleasantly surprised! This hotel is an excellent value for the price. Front desk staff was very friendly. The room was larger than average, clean and quiet. Did I mention that parking was also free?? The only down side is that its 4 miles away from all the action but a cab was very easy to get. Overall a very good experience!

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask luv2travel_socal about Chicago South Loop Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Front Office Manager at Chicago South Loop Hotel, responded to this review
October 30, 2012
Thank you so much. Glad to see you enjoyed your experience!
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Atlanta, Georgia
1 review
“My Chicago Southside Stay”
5 of 5 stars Reviewed October 26, 2012

I was in Chicago in October 2012 to host a seminar. The Chicago South Loop Hotel was presented to me as an up and coming hotel near the south side of Chicago. I was pleased with the guest services as well as the cleanliness and size of the room. Staff members went out of their way to make sure that my stay was pleasant and comfortable. The next time I am in Chicago I plan to host my event at this hotel. SPJ

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SherryPeelJackson about Chicago South Loop Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDoyle76, Front Office Manager at Chicago South Loop Hotel, responded to this review
October 30, 2012
This is great to hear. Can not wait to welcome you back.
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Additional Information about Chicago South Loop Hotel

Address: 11 West 26th Street, and W 26th St, Chicago, IL 60616
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #80 of 164 hotels in Chicago
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Chicago South Loop Hotel is the second closest hotel to McCormick Place Convention Center. It is located within the Chicago Museum District, Chinatown and Bronzeville neighborhood. The hotel is located 4 miles south of Chicago's City Center, 9 miles east of Chicago Midway Airport, and 22 miles Southwest of O'Hare International Airport. ... more   less 
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