We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Great Hotel - Wonderful Location - Reasonbly Priced” 5 of 5 stars
Review of Springhill Suites Chicago Downtown / River North

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Springhill Suites Chicago Downtown / River North to your Saves list
Springhill Suites Chicago Downtown / River North
410 North Dearborn Street, Chicago, IL 60654   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Be VIP at Shedd Aquarium
Ranked #63 of 174 Hotels in Chicago
GreenLeadersBronze level
Houston, Texas
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
89 helpful votes 89 helpful votes
“A Great Hotel - Wonderful Location - Reasonbly Priced”
5 of 5 stars Reviewed August 8, 2008

Staying at Springhill Suites was a treat. Only a few months old this hotel's location was great - about 3 minute walk to Michigan Avenue and lots of restaurants and bars nearby. It was across from the "House of Blues" and right next door to the Westin River North.

Check-in was a breeze. The staff was friendly and very efficient. Parking was a bit steep at $42/day. If you have time and patience - you might want to drive around and look for a parking lot cheaper than this.

Their hot breakfast buffet was ample - with a waffle station, sausages, eggs, a variety of breads/pastries, fruits, juices and coffee/tea/hot cocoa.

It was a bit odd that the "Check-in Lobby" was a floor up, and that it shared also the main lobby of the Residence Inn. As you exit the elevator, Springhill was on the left and Residence inn was to the right.

The rooms were spacious and very clean. There was a flat screen TV that was conveniently positioned to be view from either the bed or the "living room" area. The comfy L shaped couch doubled as a sofa bed too. Beds are comparable to Westin's Heavenly bed. The suite had a coffee maker, microwave and a refrigerator.

We had free WiFi for 24 hours and that was very convenient. We got a discounted rate of $159 per night from Marriott's website.

We were very happy with the Springhill Suites and would definitely stay there again!

  • Liked — Location and Cleanliness
  • Disliked — Parking Rates!
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

599 reviews from our community

Traveler rating
    274
    240
    60
    14
    11
See reviews for
210
97
35
152
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sarasota, Florida
Top Contributor
66 reviews 66 reviews
35 hotel reviews
Reviews in 37 cities Reviews in 37 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed August 4, 2008

Stayed here for one night in late July. Hotel is very new and is in the same building as the Marriott Residence Inn (share same elevator bank to lobby, different check-in areas).

My room was modern and very clean. Breakfast area was well stocked and had plenty of room to sit. Hotel convenient to business or pleasure, with a number of restaurants nearby.

I had requested a king room and was given a king handicapped room. It seemed well set up for someone who was handicapped (although since I am not, I will admit I am no expert). As such it had an open shower area and entire tiled bathroom area with floor drains which seemed like they would work well if you had limited mobility. It seemed slightly like a hospital bathroom to me - not exactly the relaxing spa bath experience I was hoping for after a long trip and day of meetings. Otherwise, the hotel worked very well for me and I would stay there again.

  • Liked — new, clean, complimentary breakfast, free high speed internet access
  • Disliked — disinterested front desk staff
  • Stayed July 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 17, 2008

Booked through hotel website, same price as all others. Don't spend extra on corner king suite - was not really a 2 bedroom suite. but Customer Service from Valet to Front Desk was above average for other hotels I've stayed in chicago (2/3x year) Would stay again - FREE breakfast buffet was way above average as well, hot/cold quick options. Room was ready by 11am on a Sunday check in which was a nice suprise. Pool was VERY very small, not crowded, on the 27th floor which was nice, kids still had fun - lots of chlorine, but I suppose that's a good thing. hot tub average (small size)

  • Liked — Customer Service Location Cleanliness FREE breakfast
  • Disliked — Price - parking fee *same all over Chicago
  • Stayed July 2008, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 17, 2008

the breakfast needs getting used to - at least for me as a European. Dishes etc. were all plastic, food was rather fast food style. Besides that, housekeeping forgot to clean the shower one day. Our room had modern furniture, the bed was above standard. Hotel is in good shape since it is newly opened (Spring 2008).

  • Liked — bed
  • Disliked — breakfast
  • Stayed July 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melrose
Top Contributor
57 reviews 57 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 14, 2008

We stayed here for 3 nights and were pleased with everything. There was a good breakfast (only drawback was that it never changed). The location was good - short walk to buses and trains.

We got a good rate from travelzoo - would definitely stay here again!

  • Stayed July 2008, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 13, 2008

Went to a couple Cubs games last week with my son and decided to stay downtown. Booked the SpringHIll Suites and was very very pleased. I'll make this quick and to the point:

Positives: Location is AWESOME. It's right by everything. The redline on Grand, tons of great places to eat, excellent shopping...it's easy to get to if you're driving, and again, in terms of location, it can't be beat.

We got a great price. Basically 250 bucks got me the room, taxes and various chargees, a free buffet breakfast and parking. (in fact $41 of the $250 was parking related.)

Staff was friendly and professional. We had requested early checkin and was actually able to get in our room by 11:00

Room was nice. Was it the nicest room I've ever been in? Nope. But it was spacious, clean and was a perfect spot for my son and I. If you are looking for 4 star luxury, this isn't it, but if youi are looking for nice, new, clean, well located, family friendly, this place is perfect.

Negatives: I don't really have any complaints about this place at all. $41 seemed a little steep for parking, but it is downtown, and we did get unlimited in / out privledges, so I'm not really complaining about the hotel itself, moreso I'm just kinda bummed that I have to pay that much to park in the first place.

Bottom line...I do recommend this hotel. It was a great buy, great location, and nice room. And by the way, the breakfast wasn't bad either. I'll be back.

  • Liked — Location, Location, Location
  • Disliked — Very happy with the hotel, biggest negative was probably the cost to park.
  • Stayed July 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
2 reviews
4 of 5 stars Reviewed July 12, 2008

I booked the trip through the Entertainment Book. There really wasn't a problem with the hotel. It was simply preferences. The staff was very accomedating. Two rooms were booked. The rooms were on separate floors. We requested that the rooms be on the same floor, connecting preferably. The rooms we were given were next to each other. The hotel offers a complimentary breakfast as well as tea and coffee throughout the day. Very nice feature. I am not a breakfast person but my travel companions are and enjoyed this feature.

The hotel is new so the rooms were very clean. However I like to relax by taking a bath. The rooms only had showers. I was rather disappointed. The hotel did not have ice machines, instead they had bags of ice in there "market place" that guests could take. The problem with this is that the bag frozen into a huge ice cube that did not fit into the ice bucket and certainly was not able to be placed into glasses.

The decor of the rooms looked as if they were decorated by Ikea. I expected a more refined look from a Marriot hotel.

  • Liked — the staff
  • Disliked — no safe in the room
  • Stayed July 2008, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Springhill Suites Chicago Downtown / River North? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Springhill Suites Chicago Downtown / River North

Address: 410 North Dearborn Street, Chicago, IL 60654
Location: United States > Illinois > Chicago
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool
Hotel Style:
#6 Best Value Hotel in Chicago
#22 Green Hotel in Chicago
#47 Business Hotel in Chicago
#62 Romantic Hotel in Chicago
#66 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Number of rooms: 253
Official Description (provided by the hotel):
The Springhill Suites Chicago River North is located just north of the Loop in the city's most spectacular neighborhood to shop, dine, and stay. It is close to Magnificent Mile, Navy Pier, North Avenue Beach, and Millennium Park. Guest rooms feature a refrigerator, microwave, plush bedding, and complimentary high-speed Internet Access. The property offers a complimentary new breakfast buffet, indoor pool, whirlpool, and fitness room. Lunch and dinner are available on-site at HUB 51, a contemporary American Restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Booking.com, Priceline, Odigeo and Tingo so you can book your Springhill Suites Chicago Downtown / River North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Chicago Downtown / River North Hotel Chicago

Owners: What's your side of the story?

If you own or manage Springhill Suites Chicago Downtown / River North, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.