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“Great Downtown Hotel” 5 of 5 stars
Review of Springhill Suites Chicago Downtown / River North

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Springhill Suites Chicago Downtown / River North
3.0 of 5 Hotel   |   410 North Dearborn Street, Chicago, IL 60654   |  
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Ranked #65 of 177 Hotels in Chicago
GreenLeadersBronze level
Macomb, Michigan
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Great Downtown Hotel”
5 of 5 stars Reviewed October 14, 2012

What an awesome Downtown Hotel. Location is great and near two "L" lines. Modern hotel, clean rooms, with great views of the City. The pool is great on the top floor with more great views. Staff were very friendly and helpful at the front desk and at the entrance. I would come back here anytime I visit Chicago. The Residence Inn is connected to this hotel, so if the Spring Hill is booked try the Residence Inn.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa K, Manager at Springhill Suites Chicago Downtown / River North, responded to this review, November 1, 2012
Shawn,

Thank you so much for your kind words about the SpringHill Suites Chicago Downtown River North. We are so happy that you enjoyed your time at our hotel and in the city of Chicago. We agree that some of the best views in the city are from the pool and are pleased that you were able to take advantage of our pool in the sky. We look forward to welcoming you next time you come to Chicago!

Sincerely,

Vanessa Kosloski
Event Manager
Vanessa.kosloski@whitelodging.com
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634 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
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English first
Rancho cucamonga, CA
Top Contributor
211 reviews 211 reviews
66 hotel reviews
Reviews in 71 cities Reviews in 71 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed October 3, 2012 via mobile

This location was great for someone visiting who did not have a car. I was able to walk to most of the places I wanted to go or get a taxi for a reasonable price. The rooms were clean and nicely appointed. I have stayed here twice while in Chicago and would definitely stay again.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vanessa K, Manager at Springhill Suites Chicago Downtown / River North, responded to this review, November 1, 2012
Tiffkat2000,

We are so happy that you enjoyed your time at the SpringHill Suites Chicago Downtown River North. Thank you so much for mentioning our central location and how easy it is to get around Chicago. We hope to see you at the SpringHill during your next trip to Chicago.

Sincerely,

Vanessa Kosloski
Event Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 30, 2012

After a few years suffering from what mush have been a Magnificent Mile fetish, a seductive price lured me to a Marriott location on Dearborn. I am glad I made the change.

It is Springhill, so you get a suite that is designed to work as well as sleep. It is Chicago, so you get a fitness room with a view of the Marina Towers and other river architecture. It is off the Mile, so you are closer to"real" Chicago.

For 5:00 refreshment, step around the corner to O'Callaghan's Pub. For a delightful dinner, Sullivan's Steakhouse is not far at all. Even if you are only in the city for a stop at House of Blues, you are only a couple of blocks away.

This is where I wanted in Chicago, now I know where it is.

Room Tip: Rooms on the east side have a view of the Tribune Tower and Wrigley Building. There is a Residence...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vanessa K, Manager at Springhill Suites Chicago Downtown / River North, responded to this review, November 1, 2012
Howard,

We are so glad that you tried out the SpringHill Suites Chicago Downtown River North. While still close to Michigan Avenue we are happy that you were able to explore some of the other areas of Chicago during this trip. Thank you for your kind words regarding our suites and we are happy that you appreciated the review from the fitness center. Many times our guests are looking for a place to grab a drink or bit to eat and I want to thank you for your recommendations. We hope to see you soon.

Sincerely,

Vanessa Kosloski
Event Manager
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Woodstock
Top Contributor
152 reviews 152 reviews
86 hotel reviews
Reviews in 81 cities Reviews in 81 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed September 29, 2012

Room 1121 overlooked a nightclub and I could hear booming bass sounds until early hours. I have 2 cell phones from different providers and neither worked in the room. Had to go outside building to talk. Internet was slow.
However, my room was very spacious and clean. Had a large sitting area with sofa, portable table in center of room, desk with desk lamp, no overhead or floor lamp for lighting; so it's not suitable for sitting to read. Also had 2 bed and large bath area. Convenient to many good restaurants within walking distance.Thought $54 valet fee was too high. Not being familar with hotels in Chicago, this one was recommended by an acquaintance; however, I later learned there were hotels as nice and cheaper. Desk clerk and valets were very pleasant and helpful.

Room Tip: Room 1121 very noisy from outside night club.
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  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaMasters-GSM, Manager at Springhill Suites Chicago Downtown / River North, responded to this review, October 1, 2012
ronilynn777,

Thank you for taking the time to post a review. I'm sorry to hear that your experience did not go as expected. The nightclub noise is something that we have been working on with the club, this is not something you should experience at our hotel and we are consistently working on finding a solution to this problem.
Cell service can be problematic in the city and I'm sorry to hear you had a problem at our hotel. Thank you for all of your feedback. I'm happy to hear that our staff was able to better your experience. We hope to see you again on your next trip to Chicago.

Best,
Katee Hawkins
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
60 reviews 60 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 29, 2012

I stayed at this hotel 3 nights on business in September. I very much like the room setup with a small living and work area on one side and sleeping on the other. Stand up showers, which I prefer (as opposed to bath tub shower). Staff was friendly. Nicely located within a block or so of Chicago river. Plenty of great dining within walking distance. Overall great value for your money.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Top Contributor
123 reviews 123 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed September 24, 2012

Centrally located just north of the river, it's less than 10 minutes to a good selction of restaurants and Michigan Avenue. What I really like about this hotel is the comfortable bedroom with a mini-fridge and microwave. Sometimes I don't feel like a eating at a restaurant. So at this hotel, I order take out, like a Lou Malnati's deep dish pizza, and save the leftovers for another meal. They also have complimentary hot breakfasts on weekdays.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, AB
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 22, 2012

This suite hotel has all of the amenities and comfort you can ask for. Staff was pleasant and the breakfast was delicious. Location is great and the room was well appointed. As the entrance is separate elevator from the elevators taking you up to the room, that was interesting. The lower level is not as closely monitored so a few homeless men came in and asked me for change but I don't think they travel to other levels. I would stay again.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Springhill Suites Chicago Downtown / River North

Address: 410 North Dearborn Street, Chicago, IL 60654
Location: United States > Illinois > Chicago
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Green Hotel in Chicago
#49 Business Hotel in Chicago
#58 Romantic Hotel in Chicago
#72 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Springhill Suites Chicago Downtown / River North 3*
Number of rooms: 253
Official Description (provided by the hotel):
The SpringHill Suites Chicago River North is located just north of the Loop in the city's trendiest neighborhood. Surrounded by the highest concentration of restaurants and bars in downtown Chicago, our Chicago River North hotel is a top choice for travelers. Guests love being within walking distance to Magnificent Mile, Navy Pier, North Avenue Beach, and Millennium Park. Our guest rooms feature a refrigerator, microwave, plush bedding, and complimentary high-speed Internet Access. Start your day with a complimentary breakfast buffet, and cap off the evening with dinner and drinks downstairs at Hub 51 by Lettuce Entertain You. Keep up with workout routines in our 24 hour fitness center. Get the most out of your next stay with full-service amenities like self/valet parking, room service, and high-floor suites when you stay at the SpringHill Suites Chicago River North. ... more   less 
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Also Known As:
Springhill Suites Chicago Downtown / River North Hotel Chicago

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