My husband and I stayed two nights in November at Dana Hotel and Spa. We had a corner king room with a small balcony on the 21st floor. The room overall was great. It was a smaller hotel room but all the amenities of a large hotel room. I would not recommend this room though for couples who are still getting to know each other due to the glass shower that looks into the bed area, no lock on the bathroom door either. The bed was very comfortable. It really is a great location and easy walking distance to most of what you would want in downtown Chicago. Though we did not have much interaction with the hotel employee's, they all seemed very nice and asked how we were enjoying our stay or if we needed help finding anything. We will stay here again on our next trip to Chicago.