We have stayed in many Riu hotels prior to this trip B.C (before children) and were very interested this time to see how the "family experience" would compare!! We (well my husband) did much research into the hotel before we travelled, knowing it was newly opened. We were very pleased with the location (we knew there was nothing else around) and the cleanliness of the hotel. We were intrigued to see how the "adult only" area would work in comparison to other completely exclusive resorts. We ourselves have 2 children and were very impressed with the staff and children's facilities (apart from the lack of changing tables anywhere!). We were however fed up at times to be stared at/made to feel uncomfortable at having children by those who were "adults only" as apart from their own beach section/pool and one al la carte - they had to 'endure' our company in the buffet restaurant - this is not to say that this applied to all 'premium guests' (we did meet 2 very lovely couples) but certainly the minority spoiled it a little for us. The fact is if you don't want to mix with kids - couples only hotels are available!
Speaking of children's facilities we had read in a review prior to travel about "docking stations" for drinks/hot water etc - we were disappointed to find that there were in fact only 2 of these - one of which was not available 24hours.
In another review comments were made about 'unruly children' around the pool - we experienced this and to be fair it's not the hotel's fault - it's the parents! But perhaps the hotel could put up better signage re diving from the central building (in the pool) it's just too dangerous!! (I was the one who put some behaviour to a stop by breaking down "international language barriers"!!!!)
We too experienced 'self helping' of our goods, but unfortuantely didn't realise this until coming home as we thought (with 2 children) that items had simply been 'misplaced' - so if you have things of value/importance - make sure you use the safe.
Towels were used for sunbed saving - but this is the norm in most hotels (even against their rules) and we were expecting this.
Food was not vast in terms of choice but what was available was of very good quality - especially in the a la cartes (book in advance - as soon as you get there!!) they are really worth a try. Our favourite was the Asian - superb susihi (according to my husband) and amazing spring rolls/ribs!!
We were very impressed with the beach in terms of the quality of sand/cleanliness. There is a flag system in place (red - no go/yellow - be cautious/ green - fab swim away) don't think it's ever been green!! We didn't mind this so much as we prefer the pool - we were very impressed with the life guards on the beach - they do a great job keeping everyone safe and they are there for that - keeping people safe, so if they say don't go in - DON'T - it's really not safe.
Bring all of your toiliteries with you - as they are very expensive in the shop!!
As for people queue jumping/taking food from the hot plates without plates - that is simple manners and nothing to do with the hotel - don't take these comments as a bad reflection of the hotel.
Overall we had a lovely 2 weeks with our 2 children and would definately go back to Cape Verde again (queuing with children at airport not applicable - they are really good at helping families) : )
We would probably try another hotel prior to coming back here, not saying it wasn't nice, a bit big for us.
We met some lovely people whilst there (27/10/11 - 9/11/11) and if you're reading this and know who you are - thanks for a fab time!! ; ) m,j,m &m
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- Also Known As:
- Riu Touareg Hotel Boa Vista