I arrived at the hotel to check in late after a very long day only to find my double room had erroneously been given to another person in my party. I had to have a double as there were two of us in the room. Trish was the clerk on duty and instead of giving me a myriad of excuses, she immediately went about finding a way to fix my problem. I was incredibly impressed with Trish and her ability to quickly resolve my problem! Many kudos to her!!! She is the kind of person every business should have working for them! The rest of my stay was pleasant and the location of the hotel was ideal for me and the party I had booked there. Many thanks Trish for being a great representative of Red Roof!
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- Also Known As:
- Red Roof Hotel Champaign
- Champaign Red Roof Inn