The rooms are all outside entries, which I personally don't care for, but the price was right and in Champaign, it can be very difficult to get a room anywhere, so I was happy to find one. We checked in to the first room, and their were ants crawling over the bathroom counter and sink area. The carpet was old and stained, the toliet repeatedly flushed itself. The room just looked dirty and you wondered if the sheets had been washed. We had requested a refrigerator, and there was one in the room, but I would not have been comfortable leaving any food there. We hadn't even unpacked when we knew we couldnt' stay in that room.
The front desk clert couldn't have been nicer or more accomodating. She was very apologetic and moved us to a suite on the second floor. The rooms were spacious. The front room had a queen sized bed, a pull-out couch, big screen TV, refrigerator and microwave. The back room had another queen size bed, a big screen TV and the bathroom/shower area. I was concerned because the door didn't look like it would shut properly but we tried it and it was locked, so we left for dinner.
When we came back the door looked funny again, One of us stayed outside and locked & re-locked the door, and checked it to make sure it was actually locked. We tried to turn on the lights - but there was no power in the whole front room. So, no frig, no way to keep our milk cold, only one bed instead of 2, no heat, no lights. The clerk reset the fuses, but the power never came on.
I called the front desk and the attendant was again, very gracious & apologetic & offered to move us - which we declined as it was late, after dinner & we were tired. In the back room, we didn't have any lights over the sink (I wear contacts). The only light we had were 2 little wall lights on either side of the bed, and one with the toliet/shower. The desk clerk had maintenance try to find the fuse box - which they never did.
During the night we were awakened by a bunch of drunks out on the balcony, one of the tried to open our door, and others were putting their empties on our windowsill. Kind of frightening!
The next morning we were assured our room would have lights & power by the time we returned. I called around 11am to check the status and were told they couldn't find the fuse box, they couldn't fix the light above the sink and they would be happy to move us to another room. I declined and asked for my money back - which they DID refund without any hesitation.
I was a single mom with a teenager staying there, and would not at all be comfortable staying there ever again. We ended up moving to the Super 8 which was great.
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