On a recent trip, my wife and I had the displeasure of getting tired enough from driving to stop in at this EconoLodge. As Choice Privileges members, we always try to stay at Choice hotels and we have had very good luck with them over the years. This experience was contrary to the norm.
The room was disgusting...
- Carpets were stained and nasty
- Shower was filthy with plenty of mildew/mold
- Mattress was ancient and dirty
- Fridge severly needed to be replaced. I'm not sure any amount of cleaning could have saved it.
- Door locks needed to be replaced or preferably the entire door.
If we hadn't been so tired from the drive, we definitely would have left. However, we braved it out and ended up sleeping in our clothes. I think you'll know why when you see from the picture of the mattress.
In addition to the state of the room, the area that the hotel is in is a little questionable. However, I am not one to condemn a hotel for location. My opinions are focused on things that the hotel management and staff can change and, in this case, the hotel is essentially being left in its' tattered shape.
The one positive was that the front desk service we received was courteous. I also lodged a complaint with Choice Hotels and we were given a 30% credit for the stay, even though I never asked for a credit or refund. I thought that was a very stand-up thing to do. In the end, I hope the hotel management has plans for a massive clean-up project.
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